business image

Quality Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(688 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

At Quality Auto Service, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier At Quality Auto Service, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier choice for auto repair in Richmond, VA. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(804) 353-3919

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5005 W Marshall St Richmond, VA 23230
Quality Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(688 Reviews)

MZ
MARY Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
verified customerVerified Customer
10
Quick diagnostics and repair
I have used Quality Auto Care for several years. Bruce and his team are very knowledgeable and skilled. They were able to diagnose the problem, provide solution and complete the repair within a day. Very reasonably price for this and previous repairs. I will continue to trust Quality Auto Service with my car care needs.
Bruce from Quality Auto Service responded on 11/28/2025 09:33 AM

We appreciate hearing from our loyal customers, especially ones with such great taste in auto care! It's fantastic to know that Bruce and the team were able to get you back on the road quickly and efficiently. We take pride in our skills and pricing, but we wouldn’t want to brag about it—who likes a show-off anyway? Your continued trust in Quality Auto Service means the world to us, and we promise to keep delivering the top-notch service you’ve come to expect!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.