NOT a pet friendly vehicle; Poor Support for the vehicle
Regarding the vehicle, please ensure that the dealership has it fully set up before you leave the lot. The technology and multiple driver configurations need to be set up before you start using the vehicle as part of your day-to-day routine.
Additionally, if you're someone who likes to take your pets with you and leave them in the car while you grab something from the store or a bite to eat, this is not something you can do, as the alarm system will activate. Additionally, there is an issue with the vehicle on steep inclines, where we have had to disable the collision avoidance system. Furthermore, performance on an AWD vehicle on steep inclines is abysmal.
We have experienced several issues with the new vehicle (Electrical and technology-related), and we genuinely believe that if we had the right dealership that prioritizes customer service, the experience would be different. It would be different, but as it stands at the moment, we think this vehicle is a bad investment. Overall, Hyundai needs to implement better practices with its dealerships, in addition to solutions that allow customers to take their vehicle to a third-party for review and repairs.