Great experience other day with IV Hyundai spoke with Carolyn Rojo thru customer service. Very nice
and professional. Made appointment for vehicle maintenance, easy and fast. Thank you
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Daniel was so helpful in getting my car repaired. He communicated timely updates, and ensured that th
e issue was resolved. You can tell that he cares, which is refreshing!
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Michael who works in the parts dept stepped up and helped me successfully put a new plate on my Kona.
It might not sound like much but I got new plates that day and my old screws were stripped and I couldn’t add the new plates. He was super friendly late in his shift and deserves recognition. Give him a raise!
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Great experience at Hudson Hyundai my salesman was a fantastic guy. I recommend if you go there looki
ng to purchase a vehicle please ask for Kanye Stevens he will take great care of you very professional.Everyone are a fantastic group of men and women. Highly recommended great people
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I've purchased numerous cars from Round Rock Hyundai and used their service department for all of the
m. Every single time it is a pleasant experience. Yes at times I have to wait for an appointment, but if I schedule ahead of time by planning when I'll need service, it all works out. This is a beautiful, remodeled facility that caters to their customers. The staff has always been very cordial and helpful. I've dealt with a few different sales people that are always pleasant. I highly recommend this dealership.
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After searching for very desirable trim line on a vehicle, I found one available on the Bel Air Hyund
ai's website. Almost Immediately Patrick (sales manager) texted me and ask if he could help in any way. I informed him about a trade offer that I had from Carvana and would they match it? Unlike all other dealerships that tell you one thing and never live up to the expectation, the sales team (Patrick and Brad) went above and beyond to reach my needs. Not only did they do everything to make this deal work and put together figures that were very near my goals, but they were also able to help get my wife out of a vehicle that had upside down equity and put her in a new Tuscan. They arranged deals on two new vehicle that pretty much met our existing payments with financing and new warranties. There diligence in renegotiating on our part was incredible, Patrick stood by everything he had previously promised. Finally, when we went into financing with payments in mind, the finance manager (Charlie) was able to meet those numbers while adding additional warranties and coverages that were totally unexpected. Everyone at the dealership was so amazing, after a few hours we walked out with 2 new vehicles, additional and extended warranties for near what we were currently paying. Let me assure you that they really worked with us and not just extend the financing and total interest to suit their pockets. Kudos and thank you to the entire team.
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Matt and his service crew are awesome! Friendly, courteous and helpful. I feel like I am a friend,
not just a customer. The "gas station" check they offer is amazing and much appreciated! Thank you!
Thanks to Andy & Adam we had a great experience. We called to ask about a truck we saw online and And
y was very helpful. He went out of his way to personally take a video of the truck and sent it to us. Then when we arrived at the dealership, Andy met us and helped us through the whole sales process. Then Adam was very helpful and the paperwork and financials closing. We recommend Taylor Hyundai of Finley to everyone looking to buy a new vehicle. Thanks for making it an informative and easy process. Gary C.
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