Will and his crew were easy to work with and very professional. We had a bad rear wheel bearing and t
hey replaced both of them in a timely manner.
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26821 Ruether Ave. Suite E
Santa Clarita, CA 91351
5.0
(75 Reviews)
W-
Quickest service I have ever had.
After the 500 mile break in period from having the differential rebuilt. I went in and had the differ
ential oil changed. I was there less than a half an hour. Very quick.
Thanks Mark and team for great service.
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I had a wonderful experience with Jack’s Auto Haus and highly recommend them!
From the mo
ment I arrived, Jack walked over to greet me with a smile and made me feel genuinely welcome. I arrived a little early for my appointment, but he gladly let me park my car, took my information, and assured me he would call me once he had checked my vehicle.
True to his word, he called just a few minutes after my scheduled appointment to give me an update. He explained that he had already started diagnosing my BMW, but the battery would not hold a charge long enough to complete the testing. Before moving forward, he called to get my permission to purchase and install a new battery. He also shared that, based on what he had already observed, he was confident the alternator was not the problem. I appreciated that he took the time to explain everything clearly instead of leaving me guessing.
Thankfully, my BMW only needed a new battery, which was a huge relief. Throughout the entire process, Jack kept me informed, answered my questions, and communicated every step of the way.
What impressed me most was his honesty, professionalism, and customer service. Finding an honest mechanic can be difficult, but Jack earned my trust from the very first interaction. I never felt pressured, rushed, or like I was inconveniencing him. The atmosphere was welcoming, and it’s easy to see why he’s been in business for more than 20 years and has earned so many positive reviews.
Because of this experience, I’ll definitely be bringing more business his way. My daughter needs her air conditioning repaired, my son needs an alternator, and Jack’s Auto Haus will be one of the first places we call.
If you’re looking for an honest, knowledgeable mechanic who communicates well, treats people with respect, and stands behind his work, I highly recommend Jack’s Auto Haus.
Thank you, Jack, for making what could have been a stressful situation into such a positive experience. Excellent customer service, excellent communication, and quality work. You’ve earned my trust, and I’ll gladly recommend you to my family and friends.
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We really appreciate your attention to detail, professionalism and excellence in execution. You defin
itely get what you pay for and if you are NOT looking to cut corners and for reliability this is the shop for you. Their mechanics are top notch in skill and precision. We will continue to be repeat customers! Thank you Hawthorne!
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