Basir was incredibly friendly and professional. It was a level of service I'd never experienced at ot
her dealerships. Norma was also incredibly friendly and helpful. She makes me want to go to Garden Grove Hyundai again.
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This was the 4th or5th time I have had my car at buddy's and each time they have fixed and repaired what ever that was wrong with the car and got right back to me re: what was wrong with the car and what it would cost to repair
My car was bought in FLa and it was Nissan 350z Nismo which was not cheap to repair if I had of know
n how much was wrong I would not have bought it buddy's told me that there Wawa bunch of things wrong when I first took the car in but each time I took the car in they told me what was wrong and what it would cost me to repair and what was likely to go wrong with it in the future so each time. I had them repair. Whatever was wrong and today it is running like it was supposed to do.i had my car in nissean dealerships and they refused to repair saying it was too complicated but buddy's fixed it and i will be forever grateful to them for the patience they have shown me!
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Overall I am very happy with the service and performance with MB Class Motors. They do what they say,
have always fixed and serviced my car excellently and their prices are better thN taking it to the dealer. Only reason I gave it 4 stars is that they don't have rental cars to borrow while your car is in the shop and they don't wash or clean the car... But that is why the dealers cost more..
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Call, email, buy, lease, trade, whatever you’re in the market for, ASK FOR BRYAN in sales!!! These da
ys, no matter where you go, good customer service is hard to find. My family has purchased as well as brought our vehicles to Toyota HB for multiple years and I would say their sales and service has been decent at best. However, most recently Bryan was my contact when it came time to decide how to proceed with my Sequoia lease, and I have never received better customer service in my life. I had a complicated situation, and he jumped through hoops with me keeping in touch over a 6 week period to help me decide the best way to go about acquiring a new car, and what to do with “Big Brenda” before her lease was up. I never even met Bryan in person, never shook his hand, he never made even a dollar from our text/email interactions.
Best customer service ever!!
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