Been going to Tom’s for two decades. This experience was like all the rest - fixed right the first t
ime with great value & no attempts to upsell. Predicted duration was spot on, staff was easy to talk to.
I drive about 40 min and pass several mechanics to go to Tom’s because I trust them! They earned my business through 20+ years of consistent service just like today.
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I always have an excellent rapport with Chris the service writer. He is courteous, kind and helpful.
I tried to leave a review on Google. Com and it was way too complicated for me. Most businesses to in
clude restaurants, stores and even amusement parks just send me an email and I answer back. Your service department is the best. Thank you for caring for our car.
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Had brake pads replaced at all 4 corners as well as 1 set of rotors. Professional service without an
exorbitant price. Both Matt and Rita were a pleasure to interact with. So much better than the dealership I used to use for service. Thanks again folks!
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Brought in our cars for state inspections after moving and will definitely be back for any other serv
ice we need! Karl and his team were fast, good, and friendly.
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