Excellent mechanics, up front prices and great customer service!
I had been having issues with my 07 Avalon. I had a mechanic that misdiagnosed the issues and ended
up spending money without fixing the problem. My power steering fluid was leaking bad and my AC stopped working as did my turn signals. I happened to drive by the shop and decided to give them a call.. I spoke with Kirk at the front desk and let him know about the problems. He said to bring the vehicle in and his mechanics would diagnose the issues and get back to me with a quote. He called that same afternoon with a diagnosis and a quote. The work was performed as specified and ready the next day. I was very satisfied with the work performed and the price! Kirk and his mechanics are very professional and provided great customer service. Highly recommend.
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A bad ring on an oil filter was installed. The way I found out is seeing a 5 x5 oil spill covering my
garage floor! Went back the smug guy at the counter, no eye contact handed me a less than half bottle of cleaner and continued on his computer. They installed a new filter and he said, there is no charge. Did I ask? -No. So at the bottom of he receipt is the customer satisfaction that says they want to “ keep” their 5 star rating. I called on a Friday and the gal said maybe by Monday I would get a call back. In 10 min the DM called me back and was apologetic after I related my tale of woe. He sent a super nice kid over to spread kitty litter through the entire mess. Two days later he was back and swept it up and applied more cleaner and washed it all down with a circular machine. It looks fine. He worked on my garage floor at least 2 hours til I was satisfied. The other reviews on this page are not very encouraging but everyone deserves a 2nd chance…?
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I have used X press auto for all my car check ups for seven years. As usual they were timely to get
me in and service was great. I will always use them for all my car needs as long as they have to same owner. He cares!!
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As always Randy was very professional , informative and helpful getting my truck serviced . Althoug
h it was just an oil change , tire rotation and air filter , service is always good.
Thank you
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6132 W Glendale Ave Unit 2
Glendale, AZ 85301-2347
4.8
(30 Reviews)
GC
Best Auto Service in Phoenix Area
Honest, dependable, helpful and knowledgeable. I would never take my car anywhere else! I've been tak
ing my car here for 3 years. The prices are more than reasonable and the service is excellent!
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Larry and the front office very knowledgeable and friendly. Got me in and out quickly. Getting ready
to install both transmissions in their respective vehicles in a couple of weeks. Can't wait.
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Listen!!!! The owner is TOP SELF. I purchased a 2005 f350. Had issues out the gate. Had to get to las
Vegas from Phoenix. He got me in ASAP Monday and Had me rolling same day. Broke down again (different problem) at 1030pm. This great business owner. Came and got me off the 303 and even gave me his truck to drive home. He fixed it next day and I'm I'm Vegas. Truly a class act shop and above and beyond customer service. Oh. And his technicians are just as skilled as him. Go here for any problems with your truck PERIOD!
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