I had to have my car towed to the shop. They worked on it the next day. Car runs great after picking
it up. They even offered to give me a lift to retrieve my car since I had to have it towed to the shop. I couldn’t have asked for a better team owner, and his certified mechanics.
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Excellent service from start to finish! The staff was professional, knowledgeable, and took the time
to explain everything clearly. I especially appreciated the preventive maintenance consultation. They just didn’t focus on the immediate service but also gave me helpful advice on what to watch for and how to keep my vehicle running smoothly. There was no pressure just straightforward and usual recommendations. Great customer service quality work at a team you can trust I highly recommend them.
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My daughter had taken her SUV to two (2) separate Dealership and was charged a fortunate for repairs
and her vehicle was still incorrect even after we took it back several times for them to correct their error.
I went on line to check out reviews of local repair shops and took a chance on JRM which we are glad
we did. I spoke with Vince who took the time to answer my question gave us a quote for a diagnostic
and when it was convenient to bring it in we did and he check out a car went over everything of what he
found and did not even bad mouth the dealership (who I know missed up her SUV).
So far her SUV is driving great and I feel we just found our new repair shop for both of our cars.
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6440 Dobbin Center Way Ste A
Columbia, MD 21045-4718
4.9
(1,611 Reviews)
ReScores™(1)
BC
Tire Screw Repair
I picked up a my own screw in the yard in Richmond Virginia and drove back to Columbia with it. Drov
e in to LMT, got the tire repaired in the time it took to walk to Walmart, make a return and walk back. I consider they excellent service.
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I can't say enough about the outstanding service that Extra Mile provides. They truly go the extra mi
le. Not only did I get the most thorough review of my 23 year old pick up truck, but I was also given a ride back home by the owner Jeremy. They were super professional and very personable. Extra Mile came highly recommended and I see why. I will be sending my vehicles to Jeremy from now on and look forward to their service always.
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By far the best shop ever. Go see Shane and Mike very professional. They have a customer for life. I
will never trust my business to another shop..
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