Due to my customer service experience with a young man named Sebastian, I will no longer take my car
anywhere, but McCarthy. As a senior citizen, he was courteous, professional, and extremely caring about everything from the top of my car to the care he showed ! thank you! My new car will come from you!
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Andrew from sales was phenomenal! He was a man of his word and took action to mitigate a major roadb
lock not caused by his dealership. This was the best purchase experience I have ever had!
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Really appreciate Josh for going above and beyond to ensure my daughter got exactly what she wanted.
His attention to detail and extra effort made our car buying experience great! Thank you for excellent customer service.
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I cannot express enough what a wonderful experience our family had at West Houston Hyundai, all thank
s to Ricky! We test drove, asked all the questions, went home, texted more questions, and then came back and purchased our Palisade. Ricky answered every question and was incredibly patient and thorough. We really appreciated that he took the time to make sure we understood all the vehicle's functions before we pulled off the lot. We were also very very thankful for his negotiating skills in getting us at the price point we needed. He truly cared that we got what we needed and understood everything. Hands down the best car buying experience we've had in years! Thank you Ricky!
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Excellent and outstanding person with a good attitude with assidting me with my car issues
The experience with the worker, Jose, has been pleasurable and is a helpful and reliable person you c
an go to to assist you with you car problems. He brings a good vibe and environment to the people around him, defenitly would ask for him sgain for assistance.
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Kyle restored my faith in customer service and the Hyundai brand. I just moved to the area. But bef
ore or move I had have a repair done on my car at an Orlando dealership. It was an HORRIBLE experience. It was so bad, I swore of ever buying a Hyundai again. So visiting another dealership after the move gave me anxiety. Kyle, my service advisor changed all of that. He was helpful, kind, he communicated. The lobby was clean and snacks were offered. I was in and out in 2 hours. Thank you Kyle and the rest of the Key Hyundai team!
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Me and my husband recently had the
pleasure of working with BEN CUCIO. Today, ben is only on his 3rd
day at work and we couldn't be more impressed.He is incredibly knowledgeable of the vehicles and took the time to explain every detail.The entire process was enjoyable and stress free! Sam,in finance department is a very detail oriented person and made the final processing time -Quick and Easy. We did not feel rush. Stress free from start to finish. Great place to get a car! Everybody had great attitude ?
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Took a look at the Ioniq 5 with the help of a salesman named Michael. Michael and his management staf
f were incredible. I will be coming back.
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