I went to Latuff Brothers Auto Body after a frustrating and scary accident that damaged my car's fron
t end and part of engine. All the staff there were excellent at all times of the experience. The front desk person who answered my multiple inquiries and updates... friendly and never made me feel any question was insignificant. They also returned calls quickly or would call to tell me they needed more time to get back to me on further details. The people who I worked with all the estimates and fixing of my car was outstanding - thru the entire process. The car repairs were done as I had hoped. All communication and paperwork and timelines were met above and beyond. I'd recommend without any reservation to anyone! A++ rating from me.
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I brought my BMW in to repair a dent on my door they matched the paint perfectly the best part about
these guys is that my battery had died and I was low on gas they had put gas in it just to make sure i made it home safely. I would recommend u to my family and friends. I would like to say Thank You
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From the moment I dropped my car off I was taken care off. The front desk was exceptionally helpful.
I like the text updates but what was really nice were the phone calls that I received giving me updates. Great staff and car looks great
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From the time we entered the office till the end, service and friendly people made my experience seam
less. I have never experienced the efficient and kind, respectful service from every team member.
I was a manager for 30 years and never had any of my team members demonstrate the level of service and respect that I experienced.
Your staff walks the talk. I have only purchased Toyotas. And my next vehicle will be from Gullo Toyota!
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Highly recommend this body shop! The communication and customer service was Awesome!!! I can't even
tell my van was ever repaired...thank you very much!! John T.
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I have had collision repair at other dealerships in the past but the Massey experience is like none I
have ever had. From start to finish the staff was attentive and accommodating both in person and on the phone. When the work was finished I was more than pleased with the quality and professionalism. The work was done timely and I received my vehicle exactly when promised.
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