Brought my 2008 G500 in for a no-start issue and had a great experience. They quickly diagnosed it as
a failing starter, explained everything clearly, and didn’t try to upsell me on unnecessary diagnostics or scare-tactic repairs.
The work was done promptly, communication was solid throughout, and the final price was very fair for a G-Wagon starter job. Truck starts instantly now with no hesitation.
Honest, efficient, and clearly experienced with higher-end vehicles. I’ll definitely be coming back and would recommend them without hesitation.
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My Macan oil change and rear brakes service work was performed promptly and correctly. The staff is f
riendly and knowledgeable and helped me with a ride to pick up my vehicle.
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Strictly German Auto Repair: Fast, fair, no-nonsense service that keeps my BMW mission-ready for SOCAL's unforgiving roads.
Strictly German Auto Repair continues to set the standard.
This visit was an oil change and a basi
c engine maintenance pass. Quick turnaround, very reasonable pricing, and zero upsell nonsense. Exactly what competent shops should do and too few actually do.
Tony sets the tone as owner. Calm, direct, and detail-oriented. White-glove standards without the theatrics. You can tell immediately this is his house and the bar is non-negotiable.
Ruben is the operational backbone. Flawless coordination, excellent communication, and strong follow-through, including smooth interaction with insurance when needed. Nothing slips.
Erika is a true force multiplier. She brings structure, discipline, and a real CRM process that works. Clear intake, proactive updates, and clean handoffs. The experience is simply tighter with her involved.
Net result: my BMW war machine is serviced, maintained, and mission-ready for Southern California’s unpredictable road challenges. Fast, fair, and professional. This team operates like a unit, not a shop.
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as usual, my auto has been serviced by an EXPERT!!!! If you want outstanding service, expert advice
and the best customer service .... go to Baxter Automotive!
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As vehicle has aged, I've run into a couple issues (radiator, compressor) and what I like about Chris
and team is the ability to accurately diagnose and correct the issue with his "what I would do" approach. Most my family still goes to car dealerships for service and I review the invoices/repair bills. I often ask "what's this for"....response is "not sure, the dealership said I SHOULD have it done". Dealerships are financially incentivized corporations that pressure their service managers and staff to generate profit. Chris is a "mom & pop shop", where he's very cost conscience, driven by desire to understand and return quality affordable service, getting the vehicle running and learn from each experience. I enjoy questioning him, his responses and the "what we've typically seen with these cars". He's a wealth of knowledge, patient and openly shares his experiences...both good and bad regarding resolving all kinds of car troubles.
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