Everything from the moment I stepped into the dealership till I left with my brand new gv80, I was co
mpletely taken care of. Definitely recommend genesis of Ogden to anyone wanting an awesome buying experience. Thank you so much! I really appreciate the amazing customer service.
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My first experience with Sales Manager Tobias was unprofessional and unscrupulous. I told them I was
looking for the Genesis SUV. They called me to come in, (I live 25 miles away) saying they had a surprise for me and when I arrived it was a car not a SUV. They told me that it would be months before they would get the SUV so I settled for a car and found out 1 week later that they had gotten SUVs in. He lied each time I called to ask about the SUV. I learned that the finance deal for the car was far more than what I should have been paying. My credit score was 884 and they financed it for 4.9%.
I then was told by a coworker that I should reach out to the general Manager Perry about my experience and he and Salesman Craig were very apologetic about what I had gone through and they were able to get me into a Beautiful GV70 in a less than a week's time. However I am paying much more than I should be for it because of the unprincipled dealings of the first dealer,
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Mr. Osa worked hard to help me purchase my Genesis G70. It’s spiffy and fast with a lot of class. I l
ove, love, love this car! Thanks Mr. Osa for making it easier to get a great car.
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this morning appointment at 10:00 I was out in less than 45 minutes they did lube oil filter very fr
iendly people Chelsea in the service department was excellent thank you
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Genesis made an amazing vehicle with the GV70. This SUV has all the advanced technology and such a se
xy look.I’m so glad I didn’t sign on the dotted lines at the Mercedes Benz dealership. Lastly, my sales rep Gary put the icing on the cake ? by providing a knowledgeable, transparent, and honest car buying experience.
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I brought my GV70 to Genesis of Denville for service and the entire experience was excellent from sta
rt to finish
Started with talking to Mario on the phone that works in the service department
Mario was very professional on the phone and set up my appointment
Brought the car in at 8am and it was ready by 11am Mario called me to let me know car was ready for pick up
Picked up the car and was returned very clean inside and outside including tires
Mario understands great customer service
Genesis of Wayne needs to take a trip to Denville so they can get trained in how to treat a customer
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