Scott (Service Manager) explained all of the repairs that were being done and why they had to be done
. Took the time to explain it in layman’s terms so I could understand.
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I asked if I could wait while my car had oil change and two new tires placed. My car was ready in a
bout 45 minutes to an hour which I felt was very prompt service.
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Very detailed on inspecting my vehicle. They take a lot of time. Taking my car back on Friday, April
29, to see if they can determine what's going on with my air conditioner.
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I generally had a very good experience with Callie Young on the day of purchase. She was polite and
prepared with paperwork that did need some revision. Unfortunately, the survey was very specific in its questioning and my rating reflected the challenge of communication and logistics involved in selling a brand new car hot off the press to a person 50 miles away and resulted in the perception of a less than stellar effort on her part. That was not my intent. She's navigating a male-dominated environment with grace,
integrity and knowledge. I would highly recommend her as a competent sales person. Wishing her the best of good fortune in the New Year!
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