I went in for a vehicle to purchase and was assisted by James Lewis, sales representative. Mr. Lewis
took the time to go outside and usher in my husband and I , in order to speak with us. Mr. Lewis ,was very patient and determined to help us choose the best vehicle- that not only was within our financial means, but also the one that suited both our preference and lifestyle. Mr. Lewis took the time to go over every "feature" of the vehicle, functions, abilities, etc.,.with us- ensuring that all pur questions were answered. Mr. Lewis went above and beyond!! I am grateful to have purchased my vehicle with Mr. Lewis, as he made the experience a breeze!!
...more
Patterson’s in Wichita FallsTX is the best dealership I have ever worked with in purchasing a car and
service after the sale.
Everyone there is courteous and professional! They did exactly what they said they would and did my service quickly and efficiently! Highly recommend Patterson’s!
...more
I've had a Hyundai since 2008. Then years later went back to trade that for a Hyundai Elantra. I
've had services at Edwards....Chris always took care of my car problems. He explained what needed to be done. I always had faith in what he recommended. I believe in Chris and his great team at Edwards Hyundai service and would recommend Edwards to others. October I changed to a Mitsubishi outlander .... I believe I was in for an oil change in May 2023. Thank you for listening to me. His team continues to do a great job.
...more
Once again I received friendly, fast service. Thie quality of the service department was definitely a
contributing factor when determining where I would purchase my latest vehicle.
...more
My name is Jeff Eaton , Had real good experience at Hyundai of New Hudson , so My Rod Bearings went b
ad on my 11,year old car , motor seized up on me . Jeannine Price took very good care of me , maid sure everything was taken care of , new motor was put in my car , Hyundai stood behind there product , was never so happy , everyone there is always really nice , always had good experience with them , good job they will always have me as a customer.
...more
I have a hard time entering any car dealership and this one was no exception. But as I walked in I me
t Morgan Kipper and he was very chill and made me feel more at ease. I would highly recommend him for any service that you need. He was not pushy and really listened to me. Thank you, Morgan
...more
I recently purchased a brand-new vehicle from Humble Hyundai, and I was invited to share my experienc
e. I’m genuinely pleased to do so.
My goal was to trade in my 2008 Hyundai Veracruz—also purchased new from Humble Hyundai sixteen years ago. That vehicle has been the most dependable car I’ve ever owned, and I returned to Humble Hyundai because of the exceptional care their service department has consistently provided over the years.
From beginning to end, this was without a doubt the best car-buying experience I have had in my 50 years of driving.
After submitting my information online, Kayla, my sales representative contacted me almost immediately. She remained in steady communication with me for several weeks, helping schedule an appointment and preparing everything in advance of my visit. Her professionalism was evident from the start.
When I arrived, Kayla asked which model and trim level I was considering, followed by a discussion about color and features. Within minutes Kayla handed me a set of keys and invited me to take a test drive. The vehicle was a pleasure to drive—comfortable, responsive, and equipped with excellent safety features that impressed me right away.
When I returned, we sat down to go over a few questions about financing and the safety systems. Kayla was knowledgeable, confident, and well-prepared, answering every question clearly.
I then asked for an out-the-door price. She immediately entered the information into the computer, and within five minutes she returned with a printed offer. No disappearing for long periods, no mysterious “manager approvals,” no pressure tactics. Just straightforward, transparent professionalism. I reviewed the offer, and within thirty seconds I knew I was ready to move forward.
What stood out most was how seamless and stress-free the entire process was. There was no back-and-forth, no sales games, no managers hovering or stepping in. Kayla handled the entire transaction herself, and she did so with courtesy, confidence, and genuine respect for my time.
Even after the sale, Kayla continued to stay in touch—answering my follow-up questions by text and email almost immediately. That level of customer care is rare these days, and it made the entire experience truly refreshing.
Thank you, Humble Hyundai and Kayla for another exceptional experience. I look forward to many years with my new vehicle—and I’m grateful for a dealership that continues to earn my trust.
...more
To claim this business, your domain name must match your email address, or your phone number must match the phone number on your business listing.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
