Dillon sold us our new GV70. He was great the day we bought our car and continues to answer our phon
e calls and questions with genuine pleasure.
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Received a good price for our trade-in and a good price on our new car purchase. No games. We would d
efinitely buy a new vehicle from them again in the future.
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My lease was coming due on my 2019 G-70 and there was no hesitation, I moved up to a 2022 G-70. This
is my 3rd Genesis and I have never regretted it for a minute. Naples Genesis service staff have always been there to ensure everything goes smoothly and the business side of the car buying experience was the same.
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I cannot thank Asad enough for helping me get my Genesis GV70. He made the whole purchase process sea
mless. Once the car arrived, he spent time showing me the new features on my car, which was extremely helpful.
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Osha is a wonderful salesperson! She puts her heart out there and listens to what you want/need. She’
s super friendly and knows her vehicles well! I’m almost ready to buy another car and I’ll be asking for Osha!
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I don’t have a big enough vocabulary to explain what an amazing experience I had buying a car here.
Jay is above and beyond the best person to deal with because he is so kind, yet so genuine. We have purchased many cars in our past and had terrible experiences and usually is combative. This felt easy. Ask for Jay, he deserves all your business and support. I’ll also say Haj was part of our sale and was also great!
The financing with Mike was an excellent experience. He was patient, kind and also felt very genuine.
I needed to come back a week later for something and even though the sale was over, I was still met with kindness and enthusiasm.
I even popped into the service center for a moment and everyone had a smile and jumped at the chance to help me.
I didn’t know a car buying experience could be like this. They are also the Hyundai of Cool Springs so they have customers for life so far.
Chris and Wendy really went above and beyond for my last two service issues. They put me in a loaner
even though I was out of warranty and worked closely with my extended warranty company so that I didn't have any additional out of pocket expenses. This wasn't the case at the closest Genesis dealer. I'm from Butler and drive the extra miles to get the white glove service that was provided. Do yourself a favor and go the distance with them. It's worth the drive!
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I just purchased a used Genesis from this dealership. What a fantastic experience. The staff was phen
omenal. Everyone I spoke with, from the sales staff, to finance, to even the service department that made a special effort to come out and speak with me and congratulate me on my purchase, were awesome. And a special shoutout to my salesperson, Fady Ibrahim. Fady was very friendly, incredibly knowledgeable about the vehicle, and just an all-around nice person. Not sure I have ever purchased a vehicle and left with such a large smile on my face, and the smile had a lot to do with the treatment I received from the entire staff. Well done. I highly recommend choosing this dealership, and more specifically, requesting Fady. Thanks again to the entire team for a great experience.
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