West Automotive is a company that cares. I was impressed and appreciated that they replaced parts as
they were taking things apart, this is to save labor if it became a problem later. Very pleased with our service
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My car had to be towed in. They were able to fit me in. The starter had to be replaced. I, also, had
issues with something getting clogged in the a/c system. They took it apart. They were not able to find the issue though when they put it back together it fixed the issue and they didn’t charge me for it since he didn’t know if he really fixed it. I appreciate the honesty. I would recommend them for sure.
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I really appreciate the time investment and insight to figure out a couple of problems with my old tr
uck. The assessment and repair were both personal and professional.
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I needed an oil change and suspected I might need to have some break work done as well.
I set up an appointment to bring my F-150 in on a Monday, before I brought it in I started getting lo
w oil pressure warning when ever I slowed down but as soon as I sped up it went away this became annoying. Joy Automotive allowed me to drop off my truck on friday night so it would be on site for my appointment. I explained my new issue and they assured me it would be well taken care of. I did not need break work but I did need rear shocks. This is my third service through Joy Automotive and I am very happy I found shop where I can trust the work.
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Owners are great… accommodating and easy to work with. Very refreshing compared to most repair shops
and dealerships which are only interested in your money.
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