I have been a customer for many years and get great customer service. They are quick to get the job d
one and make it easy for me when I need to bring my vehicle in for service. I have referred more ladies to them because of the honesty provided by the owner. He doesn’t lie to you about things on your vehicle that don’t need to be fixed. I would prefer going to them first before ever having to go to a dealership again.
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Initially my car had an immediate issue with its spark plugs, pulled in a the service techs quickly d
iagnosed the issue. Die their proximity to my house I left it overnight for repair. Had it fixed the next day. I now go there for quality and friendly service the is not a major national company that has drive-thru services. Competitive pricing and convenience.
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You will not be disappointed getting your vehicle worked on at West Houston Auto Repair. Twice these
guys figured out what was wrong with my vehicle after Cadillac failed to. These guys are Great at their job! Thank you!
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I called near closing on Wednesday, and the parts were in first thing Thursday morning. The repairs w
ere complete quickly. Joe was extremely informative and professional and runs a great shop. No one likes having to get their vehicle worked on, but this is one place to feel comfortable and trust.
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Watson Automotive worked on my Toyota truck. It turned out to be a bigger job than they expected, and
it took a little longer than they anticipated, but they did a good job and they did it for a very reasonable rate. I took a week to write this review so that I could see if any issues cropped up. It seems to be fine, although there was what appeared to be a small oil leak under the transmission that hadn't existed before. It appears to have dissipated, so maybe it wasn't a leak, just a spill or something. We'll see. Thank you, Alan, for fixing my truck. It was definitely a big job. I gave a 4 instead of a 5 because you didn't call me when you said you would. You didn't have it ready at the time you estimated; twice, and I had to drive to the shop to find out the status. Otherwise, all good. Thanks again.
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