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Merlin Complete Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Your vehicle should stick with you through thick and thin.
Life is better without constant car payments or unexpected vehicle problems.

We want to solve your vehicle problems before they happen. Our locally owned and operated shop provides all the preemptive auto repair and maintenance services you need for your vehicle to last you
Your vehicle should stick with you through thick and thin.
Life is better without constant car payments or unexpected vehicle problems.

We want to solve your vehicle problems before they happen. Our locally owned and operated shop provides all the preemptive auto repair and maintenance services you need for your vehicle to last you longer and farther.
...more

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(815) 439-9200

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
14120 US-30 Plainfield, IL 60544
Merlin Complete Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)

TO
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TIM/KEVIN O.
Orland Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Brakes
They listen to my concerns and check things carefully.

RE
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Rob E.
Shorewood, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Perfect
We love this Merlin’s! Always great to us, honest too!

Verified Customer
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
They are very professional and accurate
I have been coming to this Merlin’s for years now and have always been pleased with their service.

Verified Customer
Plano, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Owner
Excellent service. Reviewed everything that needed to be done and I knew how much before they began. Would recommend this place to everyone.

MM
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Mark M.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great work
We are regular customers and they are always fair and upfront

TU
TODD BLAIN U.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Good job all around. That’s why I go there.
From Kurt scheduling to getting me in for a time that works best for me, to the timeliness of the mechanic getting the work done. I will continue to use this Merlin and let others know to use this one. Todd B.

Verified Customer
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Trusted shop
I walked in to get an oil change. They were able to accommodate me since they weren't busy as it was towards the end of the day. They were very very pleasant. Ive used this shop in the past and trust them

DG
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DEREK & HEATHER G.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Easy Peasy
Dropped my truck off for an oil, oil filter and fuel filter change. Was called upon completion and all is good. These guys are great! Been going here for years.

JL
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JOE L.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
9
Great Crew - Great Prices
the guys are on it. Prices are decent and they work with you with appt times.

PS
PETE S.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
Quick repair of an older car with no brakes
I had my old car towed in after a brake line broke. They replaced several lines and also did some rear brake work. I am very happy with the results.

AD
Andy D.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
9
Greatjob!!
The service manager has good communication skills. The shop mechanics did a great job. Quick and quality service at a great price. Thank you Kevin and team!

KR
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KEVIN R.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
They took care of my brake issues quickly.
These guys have been very reputable over the years. I bring all of my cars here and have never had a bad experience. Good people.

MC
MATTHEW C.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
9
These guys are great.
Took care of the issue with no problems and in a timely fashion.

KJ
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KAREN J.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
9
service was excellent
oil change and tire rotation

RU
RICH U.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great people
By far, one of the nicest and most honest shops I’ve dealt with in my life
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