Roger and Paul have always done a terrific job with my tire related issues and my recent visit for a
punctured tire was no different. They're always busy but still greet in a friendly manner, they get the information needed to do the work correctly, and in my experience completed work when they promise.
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I had a very good experience dealing Genesis of New London and specifically David Kirby, sales consul
tant. There was a markup on the car due to the shortage issues but this was discussed on the phone with the sales manager prior to coming in for my initial appointment so there were no surprises which I appreciated.
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All dealership staff very friendly. After picking up my car, I was introduced to service advisors, pa
rts personnel and was assisted by staff for the questions I had about certain features in the car.
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