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Quality Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(10 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Quality Automotive provides maintenance and repair services for all Ford, Lincoln & Mercury car and truck models. Quality Automotive provides maintenance and repair services for all Ford, Lincoln & Mercury car and truck models.

Categories
Car Maintenance, Auto Repair, Tire Sales and Repair
Contact
(530) 885-5100

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3740 Grass Valley Hwy Suite 1 Auburn, CA 95602

Affiliations

ASE
Quality Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(10 Reviews)

GH
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Guy H.
Auburn, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Always excellent service
They always look out for my best interests and are someone I have trusted with my truck for over 15 years.

JK
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John K.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great work in the time the quoted - Price was reasonable for the work being done.
I'll be back with my FORD for brakes
Your Trusted F. from Quality Automotive responded on 07/16/2025 10:22 AM

Hi John, thank you for the review and your business! We look forward to seeing you in the shop in the future. 


MM
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Malcolm M.
Newcastle, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great Service As Always
I have brought my Ford vehicles to Quality for many years (from the time Kevin built the business) and have consistently gotten excellent and honest service. With the level of sophistication in vehicles today, having someone you can trust to give you an honest assessment and work, is wonderful. I will continue to trust them with my service needs.

JM
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James M.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Complete confidence that the folks at Quality Automotive will take the best care of my Ford F250 diesel truck.
I’ve used Quality Automotive for years. Was confident taking my vehicle in years that Daren owned the business, and now that Chris, a long time mechanic/technician there who has recently purchased the business. I am still just as pleased with recent maintenance work I had done.?
Your Trusted F. from Quality Automotive responded on 06/25/2025 09:33 AM

Hi James, we appreciate your continued confidence in us! :) Chris has always owned the business, he has just stepped in to fill Darren's position temporarily. Glad to hear you enjoyed working with Chris directly. 


Verified Customer
Auburn, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Always reasonable and dependable
Best mechanic we've found in years. Honest and reasonable
Your Trusted F. from Quality Automotive responded on 06/25/2025 09:22 AM

Thank you for taking the time to review and provide feedback! We appreciate you and are happy you found us :)


NZ
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Nick Z.
Colfax, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Honest, Dependable and Experience Ford Mechanic.
The team always goes over and above to ensure my vehicle is serviced and running properly. Chris ALWAYS ensures he is making the proper decisions with your vehicle.
Your Trusted F. from Quality Automotive responded on 06/19/2025 10:53 AM

Thank you for you review Nick! We appreciate your business as well as acknowledging our honesty. Look forward to helping you out in the future :)


DC
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Duane C.
Auburn, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great service reasonable cost
Ford deaier failed diagnosis of problems, excessive costs and time of repairs drove me to local repair shop and was extremely satisfied with results. I will take my ford to this shop for the foreseeable future
Your Trusted F. from Quality Automotive responded on 06/19/2025 10:43 AM

Thank you for the feedback Duane it is much appreciated! We are so glad you found us, look forward to taking care of you in the future. 


NS
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Nizar S.
Auburn, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Knowledgeable and Friendly
Overall great experience when I took in my newly acquired used F150. They took the time to explain what they felt was important and what I should do in the coming months for maintenance.
Your Trusted F. from Quality Automotive responded on 06/19/2025 10:41 AM

Thank you for the review Nizar, and thank you for trusting us with you new vehicle! 


MM
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Marty M.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Honesty and Integrity as well as great work
My older pickup truck has needed several things replaced due to its age. Firstly, the gas tank sensor failed to indicate the level of gas accurately. Due to supply chain issues and getting a timely repair completed, an after-market part was used. It proved also inaccurate, too. After a few weeks, the OEM part from Ford was obtained and installed. All in all, the gas tank had to be removed three times, but I was only charged for one time.
Most recently, the truck started showing signs of overheating on long and steep grades when "pushed" hard. A sticky thermostat was replaced under warranty and the fan clutch was also replaced, both of which helped the engine to run a bit cooler. However, the engine still would get hot under the same extreme conditions. Deeper troubleshooting revealed the original radiator was a bit clogged. Because the truck had to be brought in twice for the same problem, a new radiator was installed, labor-free.
Chris and the team are great. I highly recommend Quality Automotive for all your FORD car or truck repairs and maintenance.

DC
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Dave C.
Penn Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Dependable Ford Truck repair Company
I have been a long time customer at Quality Automotive, friendly office staff, good tecs and always good work. Dave Curtis, Curtis Builders, Penn Valley, Ca.
Your Trusted F. from Quality Automotive responded on 06/19/2025 10:36 AM

Thank you for the review Dave! We really appreciate your loyalty to us and look forward to taking care of you in future. 


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