
Thank you for reaching out, Craig. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your Genesis G70 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^ccÂ
Thank you for sharing your feedback about your G70, William. Â
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services. Â
If you’d like to share more details directly, we encourage you to contact our Customer Care team at (844) 340-9741. One of our specialized representatives will be happy to assist you further.  Thank you. ^ccÂ