Hello, we are deeply saddened to hear about your experience with the sales department at your local dealership. As we prioritize our customer service in all aspects, this is very disappointing. We have forwarded your information to the appropriate department. ^cc

Safety is our top priority; we appreciate you sharing your feedback regarding this vehicle. We are sorry about the outcome of your experience David. We have forwarded your information to the appropriate department. ^cc

Good morning Mathias, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

Thank you for sharing your impressions of your 2023 Hyundai. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. We have forwarded your information to the appropriate department. ^cc