Excellent service and attention to detail. Uncovered several issues with car - brakes needed, transm
ission cooler at radiator radiator mild leak not readily noticeable , low pressure power steering leaking at fixture. Fit us in on their busy schedule.
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Always had the best experience. Jason is very transparent on explaining what is wrong with your vehic
le and what would best solution. I have been fortunitate on meeting some of the staff and you can tell they take their job with professionalism and at the same time have a friendly and welcoming attitude which gives you that extra confidence that your vehicle is in the right hands.
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The Baskins team will get your car up and running in a timely manner. They are knowledgeable about fi
nding the problem and you feel good that is done correctly.
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I developed an antifreeze leak on my truck that I couldn't find. When I looked online to make an app
ointment with 5 star automotive, I was surprised they had an available time the next day. I was able to drop the truck off in the morning around 8:30 and they got to work on it by 11 am. They called me to keep me updated on the progress and were able to find the leak by the afternoon but had to wait until the next day for the hose assembly. After they got the hose replaced they took the truck for a test drive to make sure they had the issue fixed. While looking for the leak they noticed a couple of other little things wrong so I had them fix them too. Very happy to have my truck back within 2 days since I was moving into a new house in town so I needed the truck to haul trailer.
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Gower’s employees are very knowledgeable about automobile brakes. They have an excellent reputation f
or solving brake problems. I would recommend them highly.
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