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Gilbert's Auto Remedy

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(287 Reviews)
83
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

Family-owned shop offering auto repair services, such as oil changes, and air conditioning repairs. We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our Family-owned shop offering auto repair services, such as oil changes, and air conditioning repairs. We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our local auto repair shops can resolve your questions and meet your auto repair and service needs. We are committed to ensuring that your experience with us is fast, affordable, and pleasant. ...more

Categories
Auto Maintenance, Alignment, Oil Change
Contact
(530) 534-3318

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
8:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
1760 Mitchell Ave Oroville, CA 95966
Gilbert's Auto Remedy's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(287 Reviews)

DS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Another great experience. These guys are great.
Another great experience. These guys are great.
Kurt G. from Gilbert's Auto Remedy responded on 05/11/2025 09:39 AM

We always appreciate hearing that our customers are having great experiences with us. It sounds like we've hit the sweet spot once again. If you ever have any auto-related conundrums in the future, you know where to find us, ready to tackle those challenges like a pit crew on race day!


Verified Customer
Bangor, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2025
verified customerVerified Customer
8
Thorough Repair
They took the time to really inspect my vehicle and actually spotted some things I hadn't noticed. Great price for all.the repairs.
Kurt G. from Gilbert's Auto Remedy responded on 04/29/2025 09:43 AM

We appreciate your feedback and are glad to hear that our team was able to uncover those hidden gremlins in your vehicle. It’s always our mission to give your car the royal treatment it deserves. We strive to keep our prices competitive, so it’s fantastic to know you got great value for the repairs. If you have any more questions or need further assistance down the road, we're always here to help!


SS
SANDRA S.
Oroville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Quick!
They knew right what the problem was with the noise in my car. They ordered part and fixed it all in one morning. Affordable, friendly. I will definitely go for all my car needs.
Kurt G. from Gilbert's Auto Remedy responded on 04/20/2025 09:39 AM

We're delighted to hear that we hit the nail on the head with your car's noisy antics. Getting your ride back on track in just one morning is our version of a pit stop! We appreciate your kind words about our team and our pricing – we like to think of ourselves as friendly mechanics with a keen sense of hearing. Here's to keeping your car running smoothly and tackling all your future automotive adventures!


KP
Kristi P.
Oroville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
They gave excellent service and very friendly
They gave excellent service and very friendly. That’s the only place I will go
Kurt G. from Gilbert's Auto Remedy responded on 04/18/2025 09:52 AM

We’re glad to hear that our service hit the mark and that our team made you feel welcome! It’s always great to know we’ve earned a loyal customer. We promise to keep the excellent service coming, so your visits remain just as enjoyable. Looking forward to keeping your ride in top shape!


RT
RUSSELL T.
Nissan 280Z
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great service
Great service and friendly folks.
Kurt G. from Gilbert's Auto Remedy responded on 03/26/2025 09:40 AM

We're glad to hear you had a wonderful experience with our team! Our friendly folks love to roll up their sleeves and make sure you leave with a smile—kind of like a pit stop at a race, but with fewer tire changes and more coffee breaks. We appreciate your support!


MK
MELISSA K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
very satisfied
Great team. Great rates. Fast service.
Kurt G. from Gilbert's Auto Remedy responded on 03/21/2025 09:40 AM

We're excited to hear you had a fantastic experience with our team! Fast service and great rates are our secret sauce for keeping wheels turning smoothly. If you ever need us again, we’ll be ready and waiting to help!


RC
RAYLEEN C.
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
9
Honest
We have been using Gilbert’s Auto for a while and they have always took good care of us. It’s hard to find a honest shop that will talk to you and even give you the bad part and explain what happened. Recommend them for sure.
Kurt G. from Gilbert's Auto Remedy responded on 02/23/2025 09:38 AM

We appreciate your trust in Gilbert's Auto Remedy over the years! It’s great to hear that you've found our team to be both honest and communicative. We believe that sharing the ‘bad news’ with a side of clarity helps keep everyone on the same page. Your recommendation means the world to us, and we look forward to keeping your vehicle in tip-top shape!


TS
TINA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
These guys are brilliant ❤️
Most recommended my mechanics for life 🤩thank you so much I'm so grateful for them
Kurt G. from Gilbert's Auto Remedy responded on 02/01/2025 09:39 AM

We're glad to hear that you're so pleased with our service! It's always wonderful to know we've earned a lifelong mechanic recommendation. We strive to treat every vehicle like it's our own, so your gratitude means a lot to us. Here’s to keeping your ride in top shape for many adventures to come!


JC
JERMENY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Very friendly
Nice place very clean attended all my needs without hassle. Made me feel like I was appreciated.
Kurt G. from Gilbert's Auto Remedy responded on 01/12/2025 09:37 AM

We're delighted to hear you had such a positive experience! It’s great to know that our team could make you feel appreciated while ticking off all your needs. Cleanliness is next to drivability, after all! We appreciate your feedback and hope to see you again when your car is in need of a little TLC.


CJ
CHRISTINE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
It was excellent
Service was excellent. They did an excellent job in a timely manner. I would highly recommend them, and if I have any further problems I will definitely return. Thank you.
Kurt G. from Gilbert's Auto Remedy responded on 12/14/2024 09:38 AM

We're glad to hear that you had a fantastic experience with our service! It's great to know our team nailed the job in a timely manner—timing really is everything, isn't it? We appreciate your recommendation and look forward to helping you out whenever you need. Here's to smooth rides ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Speedy repair
I have only one vehicle and need it to get my husband to his doctor appointments. I called and explained this on a Friday afternoon. They scheduled it for Monday morning at 8:00 and I had it back in my possession by 1:30!! It’s running great! They were all so kind and accommodating!! Thank you
Kurt G. from Gilbert's Auto Remedy responded on 12/10/2024 01:11 PM

We appreciate you taking the time to share your experience with us! We're happy to have been able to get you and your husband back on the road in record time. It’s clear that our team put the pedal to the metal to meet your needs. We believe that kindness and a little bit of speed go a long way in service. Wishing you both smooth rides ahead!


BM
Bill M.
Chevrolet Cab & Chassis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2024
verified customerVerified Customer
9
Wm M
Good work, good people , fair pricing.
Kurt G. from Gilbert's Auto Remedy responded on 11/26/2024 09:35 AM

We appreciate your feedback about the quality of our work and the atmosphere at Gilbert's Auto Remedy. It is encouraging to know that our pricing is meeting your expectations as well. If there are any areas where you feel we could enhance your experience further, please feel free to share. Your insights are valuable to us.


DG
DENNIS G.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2024
verified customerVerified Customer
6
Hitch receiver install and wheel alignment
They get stuff done quickly. No wait. Wiper blades are free. My wiper blades are different so they have to call parts store. The owner drove to pick up the blades for me. Ownership is wonderful. Mechanics are friendly and professional.
I rated it 4 instead of 5 because the hitch install is a 30-minute job, and I showed the manager a quote from another store showing $50 labor. The manager charged me $117 for about a 30 minutes' work.
Kurt G. from Gilbert's Auto Remedy responded on 11/24/2024 09:36 AM

We appreciate your feedback and are pleased to hear that you found our service efficient and our staff friendly and professional. It's great to know the extra effort to ensure you received the right wiper blades made a positive impression. However, we also want to address your concerns regarding the hitch installation pricing. Your satisfaction is important to us, and it seems there was a disconnect between your expectations and the final cost. We strive to provide clear communication regarding our pricing and services, and we regret any confusion that may have occurred. Thank you for taking the time to share your experience. We will certainly review your feedback to improve our services moving forward.


DF
DEBBIE F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Thankyou Gilbert’s !
Gilbert’s did a good job. Dave stayed in contact as he diagnosed the problem. Work was done in a timely manner and my car is running great . I would definitely take my car back to Gilbert’s should further problems arise.
Kurt G. from Gilbert's Auto Remedy responded on 11/14/2024 03:26 PM

We're glad to hear that you had a positive experience with us! It's always nice to know that our communication and timely service hit the mark. Sounds like your car is in tip-top shape, and we can't ask for much more than that! We're here whenever you need us, ready to tackle any automotive adventure that comes your way.


RA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Excellent
Service is very professional , honest and helpful.
I would refer to friends and family
Kurt G. from Gilbert's Auto Remedy responded on 11/12/2024 09:36 AM

We appreciate your high praise for our team’s professionalism and honesty. It’s always our goal to lend a helping hand—not just with repairs, but also with straightforward advice that makes your experience smoother. Referrals from satisfied customers like you are the highest compliment we can receive. If your friends and family are anything like you, we look forward to meeting them!

Service Coupons and Posts
We’re thrilled to hear that Patrick hit the nail on the head! 🎯 Keeping your car running smoothly is our jam. Come back anytime for more auto magic! 🚗✨ #GilbertsAutoRemedy #SmoothRides
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We're thrilled you enjoyed the Gilbert's Auto Remedy experience! 🚗✨ We're here to keep your ride in top shape and your trust in us flying high. Because nothing's more important than getting it done right, right? 😉 #AutoMagic #TrustYourMechanic
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Thanks for the awesome review! We're thrilled our friendly team could put your questions in the rearview mirror! ?✨ We're always here to help, one oil change at a time. See you next time! #CustomerCare #GilbertsAutoRemedy
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We're revving up our gratitude in response to your kind words! ?✨ Thanks for trusting us with your ride. We strive to keep your wheels turning smoothly! #GilbertsAutoRemedy #AutoCareHeroes
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We’re revved up about your awesome review! ?? Great work and friendly service are our fuel! Thank you for trusting Gilbert's Auto Remedy to keep you cruising smoothly. We appreciate you! ? #AutoLove #FiveStarService
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