The mechanics take the time to explain everything to me and are good communicators about prices, deci
sions, etc. I trust the quality of their repairs.
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Customer service was 1000%! My wipers went out while driving in downpour. I was able to make it this
establishment and they looked ay my wiper blades, found the issue and were able to order a part, have it delivered in or around 15 mins and had my windshield wiper transmission repaired in under an hour. I felt they went above and beyond so that I was able to see through my windshield on my continued drive home through the rain.
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I always receive excellent customer service and everything is done in a timely manner. Service is exc
ellent. My service rep and technician always take great care of me and my vehicle.
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I've been getting my vehicle serviced here for around 3 years now, big and small. They always communi
cate in a timely, comprehensive fashion.
Prices are reasonable (compared to a few other local shops).
Mike and his team are consistently pleasant with good customer service.
This time, I was gifted a tire patching without my mention, for free.
Thank you fellas for your kind hearts and services 🙏🏾
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As. always, outstanding care, performed expeditiously and with clear explanation. First class service.
We have had long term service at Southwest Firestone, over 40 years.
They know us, as individuals a
nd are friendly and upbeat. They treat us like family.
They provide clear explanations of the service they provide.
They have kept our cars running well and made suggestions to address safety concerns.
We are very pleased with the service they provide.
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