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Feist Automotive Group

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(770 Reviews)
83
Write a Review
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Score Details

5 stars
81%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request. Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(763) 544-5512
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1875 Lilac Dr N Golden Valley, MN 55422-4037
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Feist Automotive Group's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(770 Reviews)
Write a Review
Recent Reviews
RF
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Roberta F.
Minneapolis, MN
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
. awesome!
Great mechanics and Staff JoAnne especially helpful to help get my car in to be serviced even when I needed to reschedule
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 09/18/2025 04:47 AM

Thank you for sharing your experience with us. Every customer is priority and I am glad that we were able to accomodate your busy schedule. Stay safe out there!

Verified Customer
Minneapolis, MN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
verified customerVerified Customer
9
Great mechanics
They have great mechanics working there with a vast majority of knowledge and know how
JF
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James F.
Minneapolis, MN
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
verified customerVerified Customer
10
Quick and professional….
I appreciate a shop that still work on new to old models cars and with knowledgeable employees and polite staff…..
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 09/17/2025 07:06 AM

Thank you for sharing your experience with us.  We look forward to seeing that 89 you've got!  See you soon.

SW
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SUZY W.
Minneapolis, MN
Scion xA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2025
verified customerVerified Customer
10
Great Customer Service
JoAnne was extremely nice and helpful, helped me to understand everything that was going to happen and why they were doing everything they needed to do. Helped me figure out the best price. Easy to get in contact with and called me back quickly. Would definitely recommend!
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 09/15/2025 05:08 AM

Thank you for sharing your positive experience with us!  We strive to provide exceptional service to our customers and ensure that they understand everything that their vehicles need to keep them safe on the road.  We look forward to seeing your for your routine maintenance. 

RB
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ROBERT B.
Minneapolis, MN
Chevrolet Equinox
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2025
verified customerVerified Customer
8
My work
Fast,great service!Very reasonable!! I recommend these guys.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 09/10/2025 12:18 PM

Thank you for sharing your experience with us.  Our customers are our priority and we are glad to have been able to get you back on the road quickly.

HL
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Harvey L.
Minneapolis, MN
Chevrolet Corvette
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2025
verified customerVerified Customer
8
Good but not great
A few surprises. First I was not told about the $250/hour labor rate for classic cars. I have a 2005 corvette. I question whether that is a classic car. The state of MN defines classic cars as those over 25 years old. According to Google, the average age of cars on the road in the U.S. is 14 years. So, a 20 year old vehicle does not seem like it should be considered a classic car. Second, and more importantly, when I was talking to JoAnne about the details of their recommended service, she mentioned that the tech who was working on my car was new. It seems to me that if you are going to charge a higher labor rate for "classic" cars, then the person working on the car should be an experienced tech, not someone new. Charging more is only justified if special expertise is required.

JoAnne also said that the car arrived with a dead battery and they had to push it in to the shop. I find that hard to believe as this car is a daily driver, starts easily and I have had no problem with the battery. What I suspect happened is that this car has a manual transmission and if you don't leave the gear shift in reverse, the battery will discharge fairly rapidly. I suspect they moved the car from where I initially parked it and didn't know to leave it in reverse, even though I attached a tag to the shifter reminding them that it had to be left in reverse. Can't prove that, just my guess. But I do know that there were no battery issues with this vehicle at the time I dropped it off. They recommended a new battery, which I accepted because the battery was actually 7 years old and probably needed to be replaced. But I was having no battery problems.

Those are the negatives. On the positive side, they did the routine maintenance and fixed the ABS and severe handling warning lights issue. At least so far these warning lights have remained off but it has only been a day. JoAnne is pleasant and knowledgeable and helpful. I will likely continue to have them service the vehicle but the negatives are what prevents me from giving it 5 stars.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 09/04/2025 02:12 PM

Thank you for reaching out to us regarding your experience.  First, I'd like to clarify that the technician that worked on your vehicle is not a new or recent graduate.  He is a master technician that is a recently hired employee to Feist Automotive.  In addition, the labor rates are not set by the service advisor but by the company, and unfortunately google does not (always) define jargon of any industry.  The vehicle did not start due to a dead battery, and not only the service advisor but all three of the technicians took part in pushing the vehicle across the lot and into the parking lot.  We are glad that we were able to address and repair your concerns, and look forward to helping maintain your vehicle to keep you smiling while driving on the road for years to come.

MO
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MICHAEL O.
Rochester, MN
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
verified customerVerified Customer
9
Very helpful and fast.
Kept up to date and fixed my car within one day of it being towed to them.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 08/21/2025 08:13 AM

Thank you for sharing your experience with us.  Being without your vheicle is challenging, therefore our team strives to get our customers back on the road safely and as quickly as possible. Enjoy the rest of your summer!

JW
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JESSE W.
Minneapolis, MN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
verified customerVerified Customer
0
Jesse
Quick, friendly and helpful service by a team that clearly knows what they’re doing! :-) I will absolutely be returning!
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 08/21/2025 08:10 AM

Thank you for sharing your experience with us and welcome to the Feist Automotive family of customers!  We're glad that we were able to get yu back on the road safely and quickly.
We look forward to seeing you for your regular vehicle maintenance.

DW
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DARRYL W.
Minneapolis, MN
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
The staff was extremely professional and just simply nice. I would recommend this shop to everyone
The staff was professional and very helpful. I will record this business to everyone
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 08/19/2025 06:22 AM

Thank you for sharing your experience with us. The safety and well being of our customers and their families is our #1 priority. We work hard to get your vehicle back to you as quickly as possible.  We look forward to seeing you for your next maintenance appointment.

SS
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Sue S.
Minneapolis, MN
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Neighborhood auto care saved the day!
Early one morning I pulled out of my garage and found a flat tire. I was able to pump air into it but heard the air coming back out. I quickly drove it to Feist and dropped my keys into the after hours drop box. I got a call right away when they opened and it was all set with new tires by early afternoon. I so appreciated the quick response and it allowed me to get back on track with my job.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 08/11/2025 05:17 AM

Thank you for sharing your experience with us. We're glad to have been able to help keep you on the road quickly. I remember you saying that you drive a lot with that vehicle, and am glad we were able to help you with the new tires, to keep up with your busy schedule. Stay safe out there!

KB
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Kevin B.
Minneapolis, MN
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Extremely happy with service
JoAnne is very knowledgeable and very customer service oriented. Always very pleasant.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 08/11/2025 05:16 AM

Good morning and thank you for sharing your experience with us!  Our staff strives to provide exceptional service to all of our customers, and get you back on the road safely and as quickly as possible.

Verified Customer
Minneapolis, MN
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Great service as always
Consistently quick, quality, honest service, every time.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 08/08/2025 05:18 AM

Thank you for sharing your experience with us.  We strive to act with integrity and give honest answers to our customers in order to get them back on the road safely and as quickly as possible.  We look forward to seeing you for your next maintenance appointment. Stay safe out there and enjoy the rest of your summer.

CH
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Chris H.
Champlin, MN
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
brake pads and tie rods
Friendly, honest workers who I trust. Very detailed with explaining prices and very good prices. Would highly recommend.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 08/06/2025 05:53 AM

Thanks for sharing your experience with us. We strive to provide exceptional service and get our customers back on the road safely, and as quickly as possible. 

JJ
Jeannine J.
Minneapolis, MN
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Top notch
Excellent customer service by Joanne. She’s a tremendous addition to Feist.
Can’t say enough good things about this station.
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 07/31/2025 12:55 PM

Thank you for sharing with us. We strive for exceptional service to get our customers back on the road safely and as quickly as possible. We look forward to seeing you for regular vehicle maintenance.  Enjoy your summer and stay safe!

DR
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David R.
Minneapolis, MN
Cadillac CTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Thank you
Really appreciate the quality service you provide. Keep up the great work!!!
JoAnne N., Repair Shop Manager from Feist Automotive Group responded on 07/30/2025 05:43 AM

We appreciate your feedback and are glad that you reached out to us.  Getting our customers accurate information and back on the road safely is our priority.  Enjoy your summer and stay safe!

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