Late review, but I wanted to make sure that a review is left on Scott Lee. He made my visit so pleas
ant and efficient, I was in and out so quickly. He was genuinely so kind as well. It was the best service experience I had in a very long time so I'm going back again this week.
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My experience with Coast General was a little better than originally thought. Why I chose not to give
a perfect 5-star rating has to do with the cost of the service and repair mostly. Also, my copy of the invoice had a few inaccuracies such as the model (Toyota Corolla SE instead of LE), license plate number (8MRF628 instead of 8MRF625) and odometer reading (53525 instead of 53086). Other than that, this was still a good brake service effort and I thank Roy, Dave and everyone else at Coast General for all of their help. My front brakes are working again and I’m looking forward to continuing my own business working for DoorDash. Thanks again, Coast General!
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Went to Toyota for my regular service and they suggested about $1500 worth of services. I just got my
oil change & tire rotation (covered by my service plan), then was referred to One Way by someone at American Tire. Inspection is $150, but they waived it for me since I got services done. It took a little while for the inspection to be completed (maybe an hr to an hr and a half), but it was so detailed. They broke everything down with pictures to help me understand their findings, and lack thereof. They showed me all the testing/inspecting they did and that more than half of the things Toyota told me I needed were not really necessary at that time. Apparently they often suggest things early just based on mileage, not really based on the actual condition of the car & its parts. Ended up spending about $300 (including 20% off one of my services for being a 1st time customer) on things that were actually necessary for my car at that time. They were also very kind and courteous, unlike the service advisor I dealt with at Toyota.
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