The cleanest and most organized auto shop I have ever seen. Mark is a great mechanic and their price
s are very fair. The important thing is they do the job right! We had front brakes replaced on our 2013 F150 over a year ago and a caliper issue came up causing uneven wear on the brake pads on the driver's side. Mark fixed it all for no charge, the parts were still warranties. Honesty is so important. We recommend Ochoco auto for all automotive service needs.
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Pure definition of honesty and integrity mixed with some serious skills. Best customer service from a
ll team members. Jesse and his team are quick and efficient but thorough at the same time and they have a life long customer here. I live in San Francisco but make a point to come to fremont just to come here.
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Connected with Renee and Russ across multiple days. Courteous and professional communications. While
the repair I was hoping for was not the minor fix I assumed, I trust the assessment. Due to the age of my car I was not able to move forward for this repair but will look for another opportunity soon to get work done on my other car with them. Would recommend
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There are 3 authorIzed Bimmer Tech installers in Colorado. I contacted all three and was the most imp
ressed with Billy’s responsiveness and honestly. He researched with Bimmer Tech the “how to” of my install and called me back with what they said and how much it would cost. Throughout the entire process- from initial contact to picking up the car, he was very communicative and responsive. So much so that it was hard to believe I was dealing with an automobile service shop. Additionally the entire interaction with Monument was all done virtually.
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