550 N Crain Hwy #25
Unit 25
Glen Burnie, MD 21061-7412
4.9
(455 Reviews)
FM
Wheel Weight wonders
When the first snow of 2026 dumped about 6 to 8 inches of snow, my Jeep tires were covered with snow.
While cleaning the snow off the Jeep and around the tires I noticed that on the back passenger tire I had only two wheel weights, so I checked the remaining three tires it appeared that the wheel weights were okay. I drove the Jeep to work and I notice the drive didn't feel right. On 2/12, I called Graham's Auto and spoke with Chris and explained the situation about the drive and the missing wheel weights and made an appointment for 2/16. (I would make appointments at least three weeks in advance, but this couldn't wait). The team analyzed the situation and explained, in advance, what needed to be done and how it was going to be fixed, so there were no surprises. Within an hour and a half me and my Jeep were back on the road. Once again, the Graham's Auto Team saved my Jeep. Thank you for being such a team!
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Oil change took less than 30min. Kenny seem to really care about me as a customer and took the time t
o have a 15 min conversation to get to know each other.
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I'm a long time Neubauer customer and know they are professional, honest, and customer focused, but I
need to give them a special shout out today. On the Saturday before we were set to leave for a road trip vacation on Wednesday, I discovered my brakes needed to be replaced. I called first thing Monday morning and Chelsea found a way to fit us in and made sure we had our car back by Tuesday afternoon in time for our travel on Wednesday. What a relief! As I said, very customer focused! Sarah, Matt, and Chelsea are always great to work with. Thank you Neubauer team!
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Ricasa Automotive is the best. They got my 2004 Chevy Silverado fixed and running like new. I never r
ealized how bad it was until I took it in for another repair. They mentioned that my alignment was way out and front brake pads were almost shot. I just got my truck back and it feels like I am driving a brand new truck. I’ll be back with additional vehicles and tell all my friends for sure.
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Service was great. The front desk people were friendly. His prices were competitive
I'm always intimidated going into car places to have my car fixed. This time the
experience was di
fferent. The owner listened to what I had to say. My car was fixed
the same day. The owner warranted his work for 5 years!
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