Provided EXCELLENT service response to a repeat-customer who was in crisis. Greeted by a surprise "li
ght show" when I tried to start my 2016 Santa Fe Sport 2.0T. Would not start, so I had it towed to the Service Dept. Turned out to be a failed battery. While at this shop, I had the spark plugs changed (64K miles). PRO: All work was done within 2 days! Only CON: I now get about 4miles per gallon less (??) Looking into this.
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I've taken my truck to several different shops, that said they could fix the problem. None were able
. So I was told about your shop. When I took it there and explained the problem, they said they would look into it. I got the call telling me what was wrong and that they could fix it. They only had the truck for less than 2 days and it now runs great.
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The guys at GM always take great care of me and my car. They fit me in when I had mistaken my appoint
ment time and had my car ready within the hour.
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Fixed problem and didn't try to upsell anything. Being a woman with absolutely no automotive knowle
dge I am at the mercy of unscrupulous repairman and Matt actually fixed a weird noise in my engine that was caused by a plastic bag caught under the dash. He didn't charge me at all and I became a customer for life. He is one of the good guys.
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I’m very pleased with the repairs that were made. Pricing was much better than the dealership! Luis a
nd his staff are appreciated. I have already recommended your business to a neighbor friend and I will surely return as well.
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My experience at this dealership was by far the best I’ve ever had. They had great team work and Gary
, Rick, and Nick all came together and went above and beyond to ensure I drove away in the car I truly wanted. My credit isn’t the best and I still left HAPPY!! Also Gary is HILARIOUS and sweet. Thank you a gentleman I appreciate you all.
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6340 South Carroll Park Drive
Eldersburg, MD 21784
4.9
(186 Reviews)
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