Went in because my brakes were still having issues after having pads and rotors changed. Even though
they could not replicate the issue, they warrantied my pads and upgraded my rotors 100%.
Extremely honest and capable shop if you’re looking for one!
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6240 Box Springs Blvd, Ste C
Riverside, CA 92507-0748
4.9
(1,710 Reviews)
ReScores™(2)
ES
The Absolute Best Family-Owned Shop Around 🛠️
We have trusted Scotty’s Auto Repair with our vehicles for years, and watching Samantha step up to ru
n the family business has been wonderful. She truly knows this industry inside and out, from the garage floor to the front desk.Because Sam feels like family, the logistics are a breeze. On a recent trip, we dropped our van off in the morning for a routine oil change, and when we picked it up, we seamlessly swapped it out and left our second car for its maintenance. We ran errands nearby, knowing she’d call us the second the van was ready so we could swing by before heading home. She is fantastic about giving realistic timelines—taking into consideration parts ordering and scheduling—and I love that she errs on the side of caution because it’s always a great feeling when the work is completed even earlier than promised! What completely sets Sam apart is how much she genuinely cares. Before I got my new hearing aids, she went out of her way to text me all my repair information—a thoughtful accommodation I know she provides for others, too. She is working so hard to modernize the shop with detailed receipts and incredible technician notes, all while maintaining that classic, non-judgmental family integrity. We bring all three of our vehicles here for routine maintenance because we trust them implicitly. If you want a shop with top-tier tech expertise and real heart, go see Sam at Scotty's."
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