I was a promptly greeted by Dennis the moment I arrived at the lot. He soon showed me a few vehicles
that fit my criteria, and set up two for me to test drive. Dennis gave some valuable input and I decided on the Honda CR-V. After signing some quick paperwork, I waited a bit—but not too long—for financing to go through. All was well, and I was able to pick up my vehicle the very next business day—again, greeted by Dennis’s welcoming smile as he handed me the keys. I would recommend Modern Auto for a quality used vehicle, without much fuss!
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friendly customer service, got a next day appointment, fair & honest, took time to explain issues & w
hat was needed to fix issues, didn't do unnecessary repairs when was a simple fix instead of replacement
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I've had my car serviced there a few times now. What makes this place great is the people. They are f
riendly, informative and will go out of their way to help you. Bob (the owner) has been such a blessing to work with. The first day I met him, he did not only what I wanted to get done but also pointed out things with my car that I had no idea needed to get replaced.
They talk to you like you're a human being, not just someone to make money off of.
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His repair work is the very best. His descriptions of the problems and ways to fix it are clear and f
air and honest. We've been going to him with all our cars - junkers to new one, since he opened, and plan on continuing even after we move to VT - that's how happy we are with his service.
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My car was sputtering and could barely make it up hils on way home from work one day. I called the o
ffice after hours hoping I could bring the car the next day, and they diagnosed the issue immediately without even looking at it. Once they did look at it, the diagnosis was correct, it was misfiring due to an ignition coil that needed replacing. I trust all my car services at Ray's Auto Service--not only for issues but regular maintenance as well!
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