Exceptional service with a smile & honesty; a rare experience these days!
I drove in with a hole in my exhaust pipe (1999 Honda Accord) knowing this could cost me more than th
e value of the vehicle and also needing an oil change. Once my car was on the lift, I was invited to see where the hole in the exhaust system was. I also saw that there were a few leaky spots & asked about those. Frank noticed that I was running with 3 snow tires & so suggested that these be balanced & rotated, which makes sense. Of course, once the wheels were off, it became evident that I needed brakes, so my repair bill became ever larger....!!!! As a person on a fixed income Frank managed a welding fix on this old vehicle for the exhaust system which is such a blessing!! With new brakes on the front, which are never negotiable for safety's sake, an oil change as planned as well as the added intelligence of learning what fluids I must attend to when maintaining the vehicle and my tires rotated for better driving and longevity, I feel grateful to have Hondar House & Frank Augello maintaining my old car. He's the expert here; certainly not me!
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I’ve written in the past about how I’d never willingly take my car anywhere else. Since the last revi
ew, Casey has 1) given sound advice over the phone when we were on a road trip far away, and 2) advised us wisely during our most recent visit about end of life planning for our 15 year old car and what to get next. Today GNG is fixing my son’s car, and his partner also now brings her car to them. Hard to imagine owning a car without GNG!
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Very happy with the work. I went there for oil change and brakes.
Thomas the cashier very helpful, h
e even offered me a ride home.
Chris explained to me details what needed and everything was done on 2 hours. Definitely I recommend and I will be back
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I have been taking my truck to Charlie's garage (Boston Auto Tech) for years now, and have always rec
eived the best quality service, repairs and maintenance possible.
Once you find a business like Boston Auto Tech you will always be a loyal customer.
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Sergio and his whole staff are very professional, friendly, courteous and very reasonably priced. I h
ighly recommend their services over anyone else in the area. People like these are so hard to find nowadays!
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