business image

Good News Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(764 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County. Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(617) 354-5383

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
75 Hamilton St Cambridge, MA 02139-4524
Good News Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(764 Reviews)

MS
gravatar
Marietta S.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
You guys are the best
It's always so easy to have your car fixed and reliable, dependable staff taking care of everything. It's the BEST NEWS
Marietta

JL
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
2021 Subaru
Good News kept my 2005 Volvo S40 in good shape for 19 years. One year ago, I transitioned to a 2021 Subaru Crosstrek, and naturally entrusted it to Good News for service. Excellent service - I love the place. John L.

DC
gravatar
David C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Excellent car service
I'm a new customer to Good News Garage, they have serviced my car three times. Excellent customer service! They do want is needed and explain what is not yet needed, something I have not experienced from other garages. I highly recommend Good News Garage!

DS
gravatar
Dave S.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Top notch every time
I can’t say enough great things about Good News Garage. I’ve been bringing my cars here for years, and they’ve consistently delivered top-notch service, fair pricing, and honest advice. Most recently, my AC unit gave out during a heat wave, and they got me in immediately. Within just a few hours, it was blowing ice cold again—absolute lifesaver!

Casey is always such a pleasure to deal with—friendly, professional, and incredibly helpful. And it’s always great catching up with Craig and Ryan. Their knowledge and expertise are second to none, and they’re always forthcoming with honest, straightforward information. You never feel like you’re being talked into something you don’t need—just solid work from people you trust.

Bottom line: they do easily the best work in the area, and I wouldn’t trust anyone else with my vehicles. Five stars, every time.

SM
gravatar
Shaul M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
9
Excellent and fast service. As always. Thanks!
I live this place!

TD
gravatar
Tony D.
Topsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Always fabulous
I’ve just about run out of superlatives for Good News. Suffice it to say that they are really awesome and make it so easy for me to bring my car in, even though I live on the north shore and no longer work in Cambridge.

Casey and Craig are always so nice to deal with, and the mechanics are all great too.

Thanks Good News!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great service
The repair was done when the parts arrived earlier than expected. My car passed inspection and performed well on a trip to Canada. Thanks.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great
They diagnosed the check engine light issue and will order the part to fix it. We agreed that an oil change and tire rotation was not needed this time.
The fee for diagnosis was $170 (kind of expensive) and they gave me a list of things that might need attention soon.

DH
gravatar
Deborah H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
My Car is in Good Hands at Good News
Good News has been servicing my Honda Fit since I bought it used almost four years ago. I trust their advice and have found them accommodating and helpful, as well, when the unexpected happens.

Verified Customer
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Great, as aleays
Great, as always

MS
gravatar
Marcus S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great place to do business
I have been using this business for years, the reason being their honesty quality and on time service. They are independent mechanics and their work is impeccable...

JK
gravatar
Jessica K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Kind, quick, effective serivce
I brought my car in for regular oil change and they did a great job. Clearly explained what else could be done, were very kind and easy-going. It was all done in a day. Wonderfull stuff.

CK
gravatar
Carrie K.
Melrose, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Good News is Great, As Always
This past week we had four of our family cars at Good News for routine maintenance and repairs. This shop is simply The Best! Thank you, Good News!

MB
gravatar
Max B.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
good, honest service
Great service that can be trusted.

RC
gravatar
Rebecca C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Best mechanics in town
It's a gift that these guys are in our neighborhood. They're fast, they're inexpensive, they're clear about our options, and they're all around great to work with!

Displaying Review 1 - 15 of 764 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.