Exceptional service with a smile & honesty; a rare experience these days!
I drove in with a hole in my exhaust pipe (1999 Honda Accord) knowing this could cost me more than th
e value of the vehicle and also needing an oil change. Once my car was on the lift, I was invited to see where the hole in the exhaust system was. I also saw that there were a few leaky spots & asked about those. Frank noticed that I was running with 3 snow tires & so suggested that these be balanced & rotated, which makes sense. Of course, once the wheels were off, it became evident that I needed brakes, so my repair bill became ever larger....!!!! As a person on a fixed income Frank managed a welding fix on this old vehicle for the exhaust system which is such a blessing!! With new brakes on the front, which are never negotiable for safety's sake, an oil change as planned as well as the added intelligence of learning what fluids I must attend to when maintaining the vehicle and my tires rotated for better driving and longevity, I feel grateful to have Hondar House & Frank Augello maintaining my old car. He's the expert here; certainly not me!
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Casey looks after my car the way a PCP looks after a longstanding patient. I'm grateful for all the s
tored knowledge and care that GNG gives my car. If cars could talk, mine would say "I love the place!"
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Very happy with the work. I went there for oil change and brakes.
Thomas the cashier very helpful, h
e even offered me a ride home.
Chris explained to me details what needed and everything was done on 2 hours. Definitely I recommend and I will be back
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I have been taking my truck to Charlie's garage (Boston Auto Tech) for years now, and have always rec
eived the best quality service, repairs and maintenance possible.
Once you find a business like Boston Auto Tech you will always be a loyal customer.
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I was towed here with a flat on a recommendation from AAA though I called first to make sure they cou
ld accommodate me. They gave me reasonable options and didn’t try to sell me four tires when I only had one flat. They didn’t have the tire I wanted in stock but told me they’d get in the morning and have it replaced for me by noon. I was notified by text at 10am. I’d go back for any service based on my experience.
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Sergio and his whole staff are very professional, friendly, courteous and very reasonably priced. I h
ighly recommend their services over anyone else in the area. People like these are so hard to find nowadays!
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