Wonderful customer service. Owner communicated with me very well and was very considerate of my situa
tion. Would definitely use them again. A bit pricey but worth it. However AAA did not do their job. Battery should have been replaced by them. They dropped the ball. And I will address it
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Would not go anywhere else to get my car fixed or looked at. They are honest and my whole family goes
here. I highly recommend Midas in Billerica
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Always a pleasure having my vehicles serviced here. I’m very particular with who I let work on my car
s and trucks and Jay and his team are accommodating, qualified and professional. Lucky to have them so close.
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I brought my older RAV4 in for one thing but I found out I needed a lot more. I was greeted by a very
professional and kind woman at the counter she listened to my issues. Next technician and the manager explained everything to me and showed me what was wrong . They were professional and honest. They broke down the costs. They helped me figure what I could do now and things I could do later. Very helpful. I am grateful for their kindness. The prices seemed very reasonable to me.
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Exceptional service with a smile & honesty; a rare experience these days!
I drove in with a hole in my exhaust pipe (1999 Honda Accord) knowing this could cost me more than th
e value of the vehicle and also needing an oil change. Once my car was on the lift, I was invited to see where the hole in the exhaust system was. I also saw that there were a few leaky spots & asked about those. Frank noticed that I was running with 3 snow tires & so suggested that these be balanced & rotated, which makes sense. Of course, once the wheels were off, it became evident that I needed brakes, so my repair bill became ever larger....!!!! As a person on a fixed income Frank managed a welding fix on this old vehicle for the exhaust system which is such a blessing!! With new brakes on the front, which are never negotiable for safety's sake, an oil change as planned as well as the added intelligence of learning what fluids I must attend to when maintaining the vehicle and my tires rotated for better driving and longevity, I feel grateful to have Hondar House & Frank Augello maintaining my old car. He's the expert here; certainly not me!
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My car was due for an oil-change, and I asked if I also needed to do the + $800 recommended repairs a
dealership uncovered whilst doing airbag recall work the previous week. The car didn't, so I was saved a large expense.
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No matter what car we take you ALWAYS have it done in a speedy time and give the BEST prices My wife
and I are very happy with all of you and wouldn't go to anyone else.. We recommend all our friends to Brothers Keep up the great work
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I rely on Good News for all my car's routine maintenance and repairs, and have done for decades now.
I appreciate their careful record keeping, so they'll always keep me informed of what's been taken care of and what to look out for ahead.
It's a relief to have one thing that I don't have to worry about. These are, have been, and will be my guys for car repair and care.
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