On Dec. 24 My wife and I were on our way to Newton for Christmas when a car accident on the MassPike
a few miles from Newton left us stranded 325 to 330 miles from home. Since we know no mechanics or repair shops in the area, our son reached out to Pleasant Car and Tire, which agreed to take the car for repair/storage until insurance was worked out, a process that took more than two weeks. During this time, Shawn, whom we have not met personally, maintained contact with us and the insurance adjustor. He was always available to answer our questions and took the time to discuss possible repairs and options while awaiting repair estimates. He was always upfront about the extent of damage and expectations. Thank you to Shawn and the entire crew at Pleasant Car and Tire. We would highly recommend them.
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Efficient completion of our regular maintenance on my wife’s RAV4 Hybrid. One little thing this time
during a cold snap. The waiting area was chilly. She said it was a bit cool. Perhaps a misbehaving heating system?
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This place is very convenient and everyone is friendly. Have known Marconi before he bought the garag
e. He's honest and very helpful with me needs.
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I called at 10:30am without any advance notice, brought my car in at noon, they were able to give me
a loner car so I could go back to work. I came back at 5pm. In that time they were able to replace my tires, change the windshield wiper blades, replace a filter, and change the oil. And again, that was without even any advance notice! And I was even impressed with the cost! Outstanding service as always at Simon’s!!
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