Highly Exceptional Service Experience at Ian’s Auto Service!
I visited Ian’s Auto Service a few weeks ago & spoke with Jamie Adam, Service Manager, about scheduli
ng my Honda Pilot for service.
He was professional, extremely knowledgeable, insightful, listened intently with patience, and was friendly. After our conversation, I was quite comfortable and confident in his expertise. So, I scheduled an appointment.
Today, I took my Pilot to Ian’s for an oil change & a 95-point Inspection to evaluate the overall performance & status of my Pilot from bumper-to-bumper. Zach professionally performed the evaluation. Jamie explained the status clearly in an easy to comprehend manner and provided a fair, upfront estimate. He didn't try to upsell unnecessary services, which I truly appreciated!
I agreed with the proposed Service Plan & Zach performed the needed service work expediently and professionally.
My car runs perfectly! Their attention to detail was amazing. It's rare to find a shop that offers honest advice, great value, and exceptional customer service all in one place. I’m fortunate to have discovered a shop with Stellar Integrity!
They've earned a loyal customer in me. I'll be sharing my experience with family, friends, & colleagues and will recommend they bring their vehicles to Ian’s for service!
Visit their website for more details:
https://iansautoservice.com/
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Thank you Claire and Gerry .Your service was great and knowing you both has been a pleasure.
All t
he best to both of you and I hope all goes well. You both have been good friends.Thanks again
Larry Brophy
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EXCELLENT SERVICE, QUALITY REPAIRS, GREAT PEOPLE TO WORK WITH
Been taking our '99 Lexus and '96 T-100 Toyota here for many years. They know their business, and ha
ve kept our vehicles running perfectly for over 750K miles. It has always been a pleasant experience -- Donna, Mark, Logan and Kristen are great !!
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6350 S Hanover Rd Suite H And J
Elkridge, MD 21075
5.0
(1,400 Reviews)
RR
Fast Friendly Service
After dropping off my car at 4 PM, Mike had my brake issue diagnosed, fixed, and had me back in my ca
r by noon the next day. Any bit of maintenance I have needed on my vehicles has been handled quickly and professionally.
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