Thank you for fixing the car under warranty by replacing my transmission and making sure I’m satisfie
d. Clint and the foreman were incredible and attended to my needs and car status updates
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I had some concerns about my car’s dash display indicating that oil was low, this was confusing becau
se I had another 3k miles to go before my scheduled oil change. I called service and spoke with Brooke Oakes who was courteous and professional. Brooke addressed my concerns and solved my issue, making for a great customer service experience.?
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Jay Reedy was our sales Rep. I have little knowledge about cars and we needed a special type for a po
wer wheelchair lift. I had been to several other locations trying to figure out what we needed with no results and left feeling like an idiot. Mr Jay was so helpful, he answered every question and if he wasn’t 100% sure he would find the answer.(Mr. Jordan was also wonderful help to us and very kind) Mr. Jay wasn’t pushy he took his time and showed us several different options he even helped me with the wheelchair. The next day I was overthinking our purchase and called back. He took the time to recheck everything for us. Ms. Savannah the online rep even came out and introduced herself such a sweet young lady. Everyone we met was wonderful. I would recommend this company. The next time I need a car new/used I will go back to them.
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Matthew Naff made purchasing a new vehicle easy. He listened and was intuitive in helping us find the
perfect car for our family. We will be back when we need another vehicle.
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Having failed to find a Hyundai dealer in my home area who could carry out the required recall update
on my old Elantra, I was very pleased to find that Winn Hyundai had the necessary tool and could handle the work while I was in the Santa Maria area for a few days. Nothing was too much trouble for Lemmy who not only tracked down the tool but also rearranged my appointment at short notice when I had a schedule change. Very impressive service indeed.
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I recently had a standard oil change and vehicle inspection done. What amazed me the most was how fas
t they got the job done as well as the cost being lower than I had expected to pay. The waiting area is clean and open, didn't feel like I was rubbing shoulders with others.
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Yesterday, we bought our second SUV in three years from Johnson Hyundai of Wake Forest. Our salesman
, Tony, was the absolute best! Tony was transparent, with no pressure, no gimmicks, tricks, or runaround. We told him what we wanted for our trade-in, and what vehicle we wanted to buy. With a bit of number crunching, and some good old fashioned hagling, we came to a mutual agreement on a new vehicle. The acting G.M. came out of her office and sat and talked with my wife and I for 20 minutes. Totally unheard of... What a great impression she made! We were treated like family members of the Johnson Hyundai clan! Our buying experience was better than 5 star, it was stellar! We will continue to buy all our family vehicles from Johnson Hyundai of Wake Forest!
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