We’ve been going to Frank’s for at least 20 years! The service is excellent and what makes them diffe
rent is that they truly care about their customers.
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I am happy with the service I get from Subaru. They take care of me from the time I walk in the door
until the time I leave everything is done in a timely matter and I have no problems with them.
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My 24,000 mile service was quick and easy. I made my reservation online, had no wait for express serv
ice check-in and was out the door in under an hour.
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Just wanted to say that Pat Hammond was a delight to work with. Efficient, funny, and friendly. Made
me feel very welcome. Great customer service.??
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John was great. He was very knowledgeable about the vehicle and easy to work with. The price they cam
e up with for our trade-in was right inline with what I was expecting. When he came up with the price of the car and I countered, he was empowered to go to the computer and figure out the lowest price on his own without having to go to a manager or get someone else involved. Finance still took a long time, but that was no surprise. I would go here again for sure.
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