I took my Mercedes in for routine maintenance, as I always do. My vehicle’s design has unique complex
ities compared to most cars, and unexpected complications came up during service. John and his team went the extra mile, took extra time to resolve the issue properly, and even completed the repairs at no additional cost. Throughout the process, John kept me informed with clear updates until the car was ready. Honest, skilled, and fair. If you own a Mercedes, this is the shop you can trust.
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Neff has taken care of my car numerous times. Always communicative, friendly, kind and I'm in and out
of there quickly - very well run operation. I highly recommend!!
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I found the shop on Yelp. A lot of positive reviews, so I drove in for an oil change. They are small
shop so next time I will call ahead. They still were able to accommodate me. I spoke with the owner and it’s obvious that he is passionate about cars. During the oil change they provide me an inspection with a list of items I should address. No hard sell just recommendations. I drive a 25 year old Porsche so not everyone will know how to keep it running. My first experience was fantastic. I will continue to use them.
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The customer service was outstanding, and the communication was clear about what needed to be done. T
he repair work was done promptly and thoroughly tested!
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Honest, efficient, and excellent customer service. I will definitely return my Mini to The Haus and a
void the high prices of the dealership. As a nurse who has been working crazy and unpredictable hours this past year I appreciated that they allowed me pick up my car when it was convenient for me and outside of their posted business hours.
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Brought my 2008 G500 in for a no-start issue and had a great experience. They quickly diagnosed it as
a failing starter, explained everything clearly, and didn’t try to upsell me on unnecessary diagnostics or scare-tactic repairs.
The work was done promptly, communication was solid throughout, and the final price was very fair for a G-Wagon starter job. Truck starts instantly now with no hesitation.
Honest, efficient, and clearly experienced with higher-end vehicles. I’ll definitely be coming back and would recommend them without hesitation.
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