When you visit Dublin Hyundai/Genesis, be sure you ask for Nick Khosabas. Nick is patient, kind, know
ledgeable, has a great sense of humor, and he’s not annoying like salespeople can be. From the moment he stepped to me and asked how he could help me, unti I drove off in my “new” vehicle, it was an enjoyable partnership. If only all of our car buying experiences could be like this …
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I just bought a 2025 Santa Cruz. Product & Leasing Specialist Derek Belden was great. Very knowledgea
ble and answered all of our questions. No pressure, easy to work with from start to finish, and very organized. Don Carlino the finance manager was excellent and helped us get the rust and paint protections I wanted at a good price. Everyone was very friendly. Overall, very happy I went to Garvey Hyundai. I also love my new Santa Cruz!
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I had a good experience taking in my iONIQ 5 for its first maintenance appointment. The person who he
lped me was friendly and informative, and kept me informed during the appointment. The waiting area was comfortable and had free coffee and cold water bottles, which is great.
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I always have an excellent rapport with Chris the service writer. He is courteous, kind and helpful.
I tried to leave a review on Google. Com and it was way too complicated for me. Most businesses to in
clude restaurants, stores and even amusement parks just send me an email and I answer back. Your service department is the best. Thank you for caring for our car.
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I had a cover underneath the vehicle come loose and hanging very low, which could get snagged and cau
se much damage. I also had to leave for West Coast in 3 days, needing the vehicle in safe shape. My Hyundai dealer of purchase (Napleton West Palm) refused to assist me, said they were booked up, would be at least a week or more. That being unacceptable, and not wanting to go to an independent garage due to warrantee, I called Rt 60 Hyundai and spoke to Rhett in Service. After listening to my problem, and also being booked solid, he told me to bring the vehicle in first thing in the morning, before the day's schedule started, and they would handle the problem for me. Rhett informed me it was fixed, and indeed could have got worse. Rt 60 Hyundai demonstrated what real service means, and they now have a future customer for all my needs! Highly Recommend!!!
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All staff are extremely friendly and knowledgeable. The service have always been excellent. They go a
bove and beyond to assist their customers.
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I took my car in for the first oil change and Brooke help me out. She is a very friendly lady. I wait
ed for my service to be done. While waiting spoke with my salesman and another friendly salesman. Spoke with a technician from the service department to which I am going to assume is the manager. Very friendly individual. I have on my account to rotate tires when the vehicle is serviced and when I was told that they were finished and that the tires looked fine. So they didn’t change them. Now mind you I live 80 miles from Sioux Falls and my car is used as the primary vehicle. My mileage is all from highway driving. We always rotate the tires at an oil change to make sure that they are wearing correctly. So with that being said I would think that if a customer has asked for something to be done and the service department doesn’t feel it should be done. Then make sure that you check with the customer first to make sure that they are okay with it. I got home told husband, he was upset and took care of it himself.
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I recently brought my 2022 Ioniq 5 in for emergency service. Charlie and his team were able to diagno
se the issue and explained that the part could take up to 10 days to arrive and that once it arrived, they would take care of everything. Since the repair was covered under warranty, the service team made sure that I had transportation while my car was being serviced. John, my service advisor, kept me up to speed. The part arrived sooner, and I had my car back in less than a week. Every dealership can repair cars, but what sets dealerships apart is the customer-focused service that Charlie instills in his team.
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everything and everyone was better than expected after a very dreadful day of experiences for me. The
se folks made the day so very much better
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