The place is very clean friendly staffs have banding machines inside the waiting area and massage ch
air you can relax for waiting , if to long you can’t bored and costly not expensive charges great mechanic .
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Flew into Vegas on a red eye Sunday night. Stopped to let the dog out on our way home and our car tem
p light came on and it was pegged. Dropped in 1st thing Monday @T&M and asked if there was anyway they could fit us in since the job was go na take 7.5 hrs. They said they would do thier best. And that is excalty what they did. Pick up the car that after noon and made it home safe. 1 week later the new thermostat went bad. Not their fault. I've had several fail over the years that were new. Called them up from CA and with no hesitation, they not only refunded the cost of the part but the labor as well. Brandon and the guys run a quality shop. They even rerouted my melted radiators fan wiring so fan would work till I got home and replace the harness. AT NO ADDITIONAL COST!!!
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I’ve been going to Pops for 5 years now. The turn around on receiving my car back is usually less tha
n 24 hours. My whole family uses Pops. They are always courteous and straight forward. I recommend them to everyone!
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Five years ago I was looking for someone to repair my vehicle besides Audi because they were way too
expensive. My best friend gave me Silver Arrows contact info and told me to give Derek a shout which, of course I did. They have been changing the oil and did repairs on my car and I can honestly tell you I couldn’t be happier.. They go above and beyond of any expectations that I have had. They are not only professional, but their customer service is excellent.! They will explain everything that has to be done very clearly and their prices are great.
You would not be disappointed, bringing your vehicle there. I have nothing negative to say about the company and the people who work there. I will definitely keep on recommending Silver Arrows to anyone that is looking for an amazing place to repair their vehicle. In my opinion, they’re better than Audi Service. You won’t be disappointed give them a call.!
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Shout out to Ms. Nikki. The boss as mechanic, customer service lady that I met and talked to over the
last 3 weeks related to my car Nikki. I want to thank you so much for the care for the empathy and for the updates that you continuously provided me with you showed so much love and care towards me as just a simple customer of the care that you did provide you and your team to make sure that my car was properly taken care of with the right? Parts and truthfully parts new parts that were needed and and provided from my car.I thank you, and also the warranty company that worked with you to help make sure to get me back on the streets and on the road safe with a vehicle that I can actually have confidence to get behind the wheel to drive you.Deserve an award for just your empathetic heart. I Appreciate the service I received, you and your team did a wonderful job. I'm very happy with the service. Thank you
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