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SureCritic / Auto Maintenance / Day Heights Auto Service - Loveland / Evan Dillion
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Evan Dillion

Service Advisor
Day Heights Auto Service - Loveland
"Evan Dillion - Service Advisor Day Heights Auto Service, Loveland"
A seasoned Service Advisor, merges 3 years of industry expertise with a lifetime of customer service proficiency. A music enthusiast, devoted family man. He excels at personal connections, epitomizing Day Heights Auto Service's commitment to excellence.
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(7 reviews)
86

Reviews of Evan Dillion

TS
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Tracey S.
Loveland, OH
2015 Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Appreciated
I stopped by because my low tire pressure light went on a few days ago. I didn't want to go too long with not taking care of it, so I got a chance to go by the Loveland location to have the tires checked which Evan did right away. He found a nail in one of the tires, and was able to get it plugged in a very short time. Evan was very helpful and friendly to make sure my car was taken care of.
Jamie K. from Day Heights Auto Service - Loveland responded on 05/19/2024 09:33 AM

We're thrilled to hear that Evan was able to quickly resolve the issue with your tire and provide friendly service. Thank you for taking the time to share your experience with us!

Employees worked with
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Evan Dillion
Service Advisor
Verified Customer
Loveland, OH
2016 Dodge 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2024
verified customerVerified Customer
8
Great overall experience, pricing was reasonable, and service/communication were outstanding!
Evan was super helpful, explained the process and communicated throughout. I have to say that the customer service side of things was above and beyond what you see as the new normal. Politeness, consideration and communication were all outstanding!
Jamie K. from Day Heights Auto Service - Loveland responded on 05/12/2024 09:33 AM

We're thrilled to hear that Evan provided exceptional customer service during your visit. We pride ourselves on going above and beyond for our customers. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future!

Employees worked with
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Evan Dillion
Service Advisor
RW
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Robert W.
Loveland, OH
2007 Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2024
verified customerVerified Customer
10
Perfect
Could not have asked for a better experience.
This is biggie, gave me a ride home and picked me up when the work was completed!
Thorough inspection and assessment. Great and timely communications as to same. Photo documentation and sharing was great. Helped me understand.
Response time and thoroughness with communications was exemplary.
Honesty, respect, customer service, cleanliness, seems job 1 with this shop.
Restroom was so clean and nice smelling I would have been almost comfortable eating off the floor. Don't know how they do it but please keep it up.
You are doing a fine job with this.
Glad you have established this location and are here for us.
Employees worked with
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Evan Dillion
Service Advisor
Verified Customer
Loveland, OH
2013 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2024
verified customerVerified Customer
10
Plugged tire/oil change
AAA listed shop; used for flat tire and oil change cuz it was about that time. Easy drop off; pick up. No sales pressure. Tire was repairable.
Employees worked with
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Evan Dillion
Service Advisor
TS
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Tracey S.
Loveland, OH
2022 Chevrolet Trailblazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
10
Quick and friendly
I have been very happy with Day Heights service. This is the second time I have been here, with a different car, and they are very friendly and patient with my questions.
Jamie K. from Day Heights Auto Service - Loveland responded on 03/20/2024 06:45 AM

Thank you for choosing Day Heights Auto Service for your automotive needs, Tracey! We're thrilled to hear that you've had a positive experience with us not just once, but twice. Our team is dedicated to providing friendly and patient service, and we're glad to know that we've met your expectations. If you have any more questions in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again.

Employees worked with
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Evan Dillion
Service Advisor
JP
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John P.
Loveland, OH
2022 Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
verified customerVerified Customer
10
Friendly and efficient
Even though I was in for just a simple oil change and tire rotation (with a coupon), I appreciate that they did not try to upsell me on other services as so many other garages will under the same circumstances. I am new to the area and have been hoping to find a mechanic I can trust. This is a great start!
Jamie K. from Day Heights Auto Service - Loveland responded on 03/05/2024 08:53 AM

Thanks for choosing Day Heights Auto Service for your oil change and tire rotation, John! We believe in providing honest service without unnecessary upselling. We're thrilled to be your go-to mechanic in the area and look forward to providing trustworthy service for all your future automotive needs.

Employees worked with
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Evan Dillion
Service Advisor
Verified Customer
Loveland, OH
2015 Toyota Prius v
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2024
verified customerVerified Customer
10
Great service and communication.
The extra services (transportation, text updates and online itemized estimate) really set things apart and pushed the experience from good to great.
Jamie K. from Day Heights Auto Service - Loveland responded on 03/05/2024 08:53 AM

We're thrilled to hear that our extra services made your experience with us even better! Providing transportation, text updates, and online itemized estimates is all part of our commitment to ensuring a seamless and convenient experience for our customers. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future!

Employees worked with
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Evan Dillion
Service Advisor
Displaying all 7 Review
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