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ALI IMRAN

Service Advisor
Atlantic Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(35 reviews)
52

Reviews of ALI IMRAN

Verified Customer
Bay Shore, NY
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Amazing
The team there is amazing and is always willing to help they help me out so many times by staying late and making sure i was comfortable!
ERIKA D. from Atlantic Hyundai responded on 11/30/2021 02:16 PM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
SG
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Scott G.
South Farmingdale, NY
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Service
Service was performed as explained by Service Advisor. Had to wait for parts to arrive but once they did appointment was scheduled quickly. Thank You.
VICTORIA V. from Atlantic Hyundai responded on 11/29/2021 06:21 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
RA
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Robert A.
North Babylon, NY
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Satisfied with service andstaff
Would definitely go to Atlantic Hyundai again for all my transportation needs..
ERIKA D. from Atlantic Hyundai responded on 11/26/2021 08:47 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Massapequa Park, NY
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
The best
Great service
ERIKA D. from Atlantic Hyundai responded on 11/20/2021 07:02 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

 

Employees worked with
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ALI IMRAN
Service Advisor
AC
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Anthony C.
West Babylon, NY
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service friendly proffesional staff would definitely recommend
Service was great people are professional Hyundai and itself is a great car very happy with the results I was in and out very fast I have no complaints thank you Atlantic Hyundai
ERIKA D. from Atlantic Hyundai responded on 11/18/2021 07:56 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

 

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
West Babylon, NY
2021 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/10/2021
Service Type: Maintenance
verified customerVerified Customer
1
Category: Service
N/A
N\A
ERIKA D. from Atlantic Hyundai responded on 11/10/2021 01:09 PM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

 

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Babylon, NY
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2021
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
So far so good
I am very pleased to have 3 years of complimentary service with my new car. Judging from my first service only, I am very pleased
ERIKA D. from Atlantic Hyundai responded on 11/05/2021 06:49 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Levittown, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
great service
great service . advisor Ali very good
ERIKA D. from Atlantic Hyundai responded on 11/04/2021 10:16 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
BB
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Barry B.
Great Neck, NY
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
excellent
From start to finish service was great and work was excellent
ERIKA D. from Atlantic Hyundai responded on 10/28/2021 05:29 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

 

Employees worked with
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ALI IMRAN
Service Advisor
LD
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Linda D.
Lindenhurst, NY
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Good
It was a good experience!
TIMOTHY T. from Atlantic Hyundai responded on 09/25/2021 02:08 PM

thank you for your continued support of Atlantic Hyundai please continue to work with Ali Imran for all of your future service needs. 

Employees worked with
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ALI IMRAN
Service Advisor
TN
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Thomas N.
West Islip, NY
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2021
Service Type: Maintenance
verified customerVerified Customer
6
Category: Service
Service
Great job!
ERIKA D. from Atlantic Hyundai responded on 09/20/2021 11:41 AM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Ali for all of your future service needs.

 

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Smithtown, NY
2019 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/23/2021
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Better do better next time
It took over 2 hours to have a simple oil change. They neglected to wash my car as asked. Needs a lot of improvement. This isn’t the first time this has happened. I had an appointment too!
ERIKA D. from Atlantic Hyundai responded on 08/24/2021 12:25 PM

Atlantic Hyundai service Customer Resolution team will be in touch to discuss your visit

Employees worked with
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ALI IMRAN
Service Advisor
SG
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Stephen G.
Holbrook, NY
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great fast service
Worked preformed was very good and reasonably priced and car was returned very clean.
ERIKA D. from Atlantic Hyundai responded on 08/14/2021 04:21 AM

Thank you so much for the feedback. Atlantic Hyundai appreciates your business. Please continue to work with Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Massapequa Park, NY
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
verified customerVerified Customer
Category: Service
Resolved
I did have a poor experience, and i expressed my concern and they rectified the issue. Would recommend for their customer service
Recommended
Employees worked with
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ALI IMRAN
Service Advisor
AW
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Arthur W.
Port Washington, NY
2015 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Failed to advise they were keeping my car overnight. The next morning they never called or returned any messages regarding my car status.
No, service was terrible. Nobody answers the phone or voicemail messges regarding the status of my car. They kept my car overnight without telling me. They opened the next day at 7 a.m., but nobody picked up the phone or called to my messages from the night before and in the morning. I even left messages for the service manager - no response. I finally just went there at 8:30 a.m. and was told they had an issue the day before so they couldn’t do the job then. I was told I would have to wait another 1.5 hours for them to do it (lies). I demanded my car (so I could go to work) and after 5 minutes my car appeared and the work had been done. I understand problems happen, but failing to answer the phone or return any messages shows a lack of any consideration for cutomers in this “Service” department.
Not Recommended
ERIKA D. from Atlantic Hyundai responded on 08/02/2021 01:16 PM

Thank you for taking the time to complete the survey. I apologize about the inconvenience we have cause. I will be contacting you regarding your visit

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Massapequa Park, NY
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
verified customerVerified Customer
Category: Service
Resolved
I did have a poor experience, and i expressed my concern and they rectified the issue. Would recommend for their customer service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/23/2021
Service Type: Repair
Category: Service
Good
Nice People, long waits
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/24/2021 12:48 PM

Atlantic Hyundai service customer resolution team will be in touch to discuss the service visit 

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Coram, NY
2020 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff,very friendly and knowledgeable
I would have gave 5 stars if I didn’t have to spend a whole day to get my car done
Recommended
ERIKA D. from Atlantic Hyundai responded on 07/17/2021 10:59 AM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Selden, NY
2020 Hyundai Kona
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No respect for time
I had the first appointment at 7:30am for an oil change. I did not receive my car back until 10:30am. There was no communication about the amount of time/delays in service. The service center should not overbook appointments.
Not Recommended
ERIKA D. from Atlantic Hyundai responded on 07/13/2021 06:57 AM

Thank you for taking the time to complete the survey. I apologize about the inconvenience we have cause. I will be contacting you regarding your visit 

ERIKA D. from Atlantic Hyundai responded on 07/17/2021 10:56 AM

Thank you for taking the time to complete the survey. I apologize about the inconvenience we have cause. I will be contacting you regarding your visit 

Employees worked with
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ALI IMRAN
Service Advisor
JF
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Judith F.
Ronkonkoma, NY
2019 Hyundai Santa Fe Xl
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Not so great
Perform my own oil and filter changes.
Not Recommended
ERIKA D. from Atlantic Hyundai responded on 07/07/2021 08:46 AM

Thank you for taking the time to complete the survey. I apologize about the inconvenience we have cause. I will be contacting you regarding your visit 

 

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Massapequa Park, NY
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great prompt and reliable service
Can’t beat the service
Recommended
VICTORIA V. from Atlantic Hyundai responded on 07/07/2021 09:57 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
avatar
ALI IMRAN
Service Advisor
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