JM

Jacob Mahar

Accessories Manager

Mike White Ford of Coeur d'Alene

Overall Rating

4.9

(265 reviews)

94

Reviews of Jacob Mahar

Verified Customer

Spokane, WA

Ford F-53 Motorhome Stripped Chassis

02/28/2023

Verified Customer

9

Category: Service

Our truck had a recall that I could get No dealer in the PNW to help. Mike White Ford DID.

Mike White Ford was the only dealer who was willing to tackle the recall required by Ford, There work was quick, and they kept in constant contact with myself on the time frame in which they were going to be able to complete the repair. They understood our urgency as this was our only service truck and we also had customers who were waiting for us. Big thanks to their service department on getting us in and out ASAP.

Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:54 PM

Anonymous, thank you for the kind review. We're so glad that we were able to take care of your review and get your service truck safely back on the road! Thank you for trusting Mike White Ford of Coeur d'Alene.

Employees worked with

Accessories Manager

Verified Customer

Post Falls, ID

02/17/2023

Verified Customer

10

Category: Service

So happy in my new car!

Vehicle ordering is a nightmare right now due to all the uncertainty around parts, and with dealers stuck as the middle man it makes for a lot of frustration. Fortunately, Mike White’s team does a great job of making the best of a bad situation and I ended up with the perfect vehicle to fit my needs.

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/22/2023 11:04 AM

Anonymous, we hear you on the challenges of vehicle ordering! We're so glad that we were able to assist you and get your vehicle delivered! Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

Verified Customer

Rathdrum, ID

02/09/2023

Verified Customer

10

Category: Service

Great experience

The quality of service is above and beyond. I was very pleased with the courtesy and professionalism.

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/09/2023 09:27 AM

Anonymous, thank you for the great review! We always strive to go above and beyond so it's great to hear that we're accomplishing it! Thank you for trusting Mike White Ford!

Employees worked with

Accessories Manager

Verified Customer

Kingston, ID

02/01/2023

Verified Customer

10

Category: Service

I arrived on time and they did the work on my vehicle as agreed.

They did their job professionally and competently.

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/06/2023 02:36 PM

Anonymous, thank you for the 5 star review! Professional and competent are two things that we always strive for! Thank you for trusting Mike White Ford!

Employees worked with

Accessories Manager

Verified Customer

Rathdrum, ID

Ford F450

01/12/2023

Verified Customer

10

Category: Service

Great service as always

Great and fast service!

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/19/2023 03:10 PM

Anonymous, thank you for the great review! We appreciate your continued patronage and look forward to serving you again in the future.

Employees worked with

Accessories Manager

MS

MICHAEL S.

Post Falls, ID

Ford F350

12/15/2022

Verified Customer

9

Category: Service

Best deal for add ons

Even a new truck needs add ons. I got all the accessories I had ordered, at a price equal or better than any other, and service that was great. I normally hate dealerships, but this worked out great!.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/16/2022 03:17 PM

Michael, thank you for the 5 star review. We're so glad that we could pleasantly surprise you! Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

JV

JEFFREY V.

Sagle, ID

11/17/2022

Verified Customer

10

Category: Service

Accessories for F150

Great service, on time. Jacob did a nice job of communicating through the process and the service staff was very helpful in explaining the accessories they installed.

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:28 AM

Jeffrey, thank you for the 5 star review! We've passed along your kind words to Jacob and the team. Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

JM

JOHN M.

Portland, OR

Ford Transit Cutaway

10/11/2022

Verified Customer

10

Category: Service

easy to work with

thanks

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/11/2022 03:58 PM

John, thank you for the kind review! We're glad you found the team to be easy to work with! We hope to work with you again in the future.

Employees worked with

Accessories Manager

Verified Customer

Sagle, ID

Ford Expedition

10/06/2022

Verified Customer

10

Category: Service

Great service

Got a lift, wheels and tires on my new 2022 expedition. Great service, fast and professional

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/06/2022 03:00 PM

Anonymous, thank you for the great review! Your Expedition looks fantastic with the new lift, wheels and tire! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

SW

SCOTT W.

Coeur D Alene, ID

09/22/2022

Verified Customer

10

Category: Service

Wonderful Experience

My truck order was handled great, Rob was awesome and always keeping me updated as I waited for my new truck, and it arrived exactly as I ordered. I'll be ordering a new Mustang GT convertible as well.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/22/2022 03:13 PM

Scott, congratulations on your truck! We're so glad that Rob kept you updated and apprised every step of the way. We look forward to assisting you with your GT whenever you're ready! Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

MB

MELINDA B.

Priest River, ID

Ford Expedition

09/20/2022

Verified Customer

10

Category: Service

Very courteous

Whenever I need something done they are on it. Haven’t been dissatisfied yet. Good job guys keep up the good work.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/22/2022 03:06 PM

Melinda, thank you for the kind review! We're so glad that you feel like you can depend on us! We look forward to the next opportunity to serve you!

Employees worked with

Accessories Manager

JG

JOHATHAN G.

Otis Orchards, WA

Ford Super Duty F-250 SRW

09/20/2022

Verified Customer

10

Category: Service

The best customer service I’ve experienced in a long time

When I went to the dealership, it was the first time I have been there. I asked someone where I needed to go, and instead of just pointing in the direction he took me right to the person I needed to go see in that department who does that anymore they do

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2022 02:55 PM

Jon, thank you for the excellent review. Our priority is taking care of our guests like family, and we're so glad that we were able to assist and make your visit easy and pleasant. We look forward to serving you again in the future!

Employees worked with

Accessories Manager

Verified Customer

Coeur D'Alene, ID

Ford Bronco Sport

08/31/2022

Verified Customer

10

Category: Service

Purchased and install accessories on new Bronco Sport

I was assisted by Jacob. Great advocate and representative for the dealership. Took care of all the ordering scheduling and installation of the accessories. Bronco returned on time and in clean condition.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/01/2022 10:58 AM

Anonymous, thank you for your kind words and congratulations on your Bronco Sport! We're so glad that we were able to assist! We'll be sure to pass along your kudos to Jacob and the team. Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

JJ

JAMIE J.

Saint Maries, ID

Ford F350

08/22/2022

Verified Customer

10

Category: Service

Everything went super smooth and we couldn't be happier.

My wife and I had ordered vehicles and they both came in about the same time so we picked them up this past weekend and as always, it was a great experience. I love the way they run their store and how friendly everyone is. Traded one vehicle in and that was simple and to the point. They have a way of taking out the stress and pressure I have felt when dealing with some other dealerships.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/29/2022 02:37 PM

Jamie, thank you for the kind words. It was a pleasure serving both of you and we were so excited when both vehicles arrived so close to each other! We look forward to serving both of you again in the future!

Employees worked with

Accessories Manager

JM

JAMES M.

Clark Fork, ID

08/19/2022

Verified Customer

10

Category: Service

They did everything on time. Thanks

Just a great job. Thanks

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 02:28 PM

James, thank you for the 5 star review! We look forward to serving you again in the future.

Employees worked with

Accessories Manager

Verified Customer

Hayden, ID

Ford Mustang Mach-E

08/17/2022

Verified Customer

10

Category: Service

Dash Cam Install

Great people as usual. Jacob got me in and out quickly. Curley and Tyler kept me busy while I waited. Thanks to all.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 02:26 PM

Anonymous, thank you for the great review! We'll be sure to pass along your kind words to Jacob, Curly and Tyler! Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

JL

JEFFREY L.

Post Falls, ID

Ford Bronco Sport

06/09/2022

Verified Customer

10

Category: Service

My accessories for my Bronco Sport

I am very pleased with Mike White Ford for all the help I get , the friendly atmosphere , the sales personnel , the accessory parts and the fact that I'm not just a number , and the service department is also awesome . I highly recommend this dealership to all my friends and people I meet when they ask me about my new Ford Bronco. Thank you Mike White Ford for all you have done for me over the years.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 01:40 PM

Jeff, thank you for your kind words. You are truly part of the Mike White Ford family! We look forward to seeing you in person again soon!

Employees worked with

Accessories Manager

LB

LOUANN B.

Athol, ID

Ford F350

06/09/2022

Verified Customer

10

Category: Service

Great service

Great friendly service! Vehicle was serviced and accessories added as scheduled. Use of a loaner vehicle was a big plus. Definitely recommend Mike White Ford.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 01:40 PM

Louann, thank you for the great review! We're so glad that you had a positive service and accessory experience! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

IW

IAN W.

Hayden, ID

Lincoln Navigator

05/13/2022

Verified Customer

10

Category: Service

Fantastic Customer Service!

We have bought multiple cars here and get all of our cars serviced here. Every single time we have impeccable customer service and great prices on whatever we are getting done. I highly recommend this dealership!

Haley B. from Mike White Ford of Coeur d'Alene responded on 05/23/2022 10:26 AM

Ian, thank you for the the fantastic review! We're so glad that you've had such great experiences with our team! We look forwarding to serving you again in the future!

Employees worked with

Accessories Manager

LO

LEON O.

Rathdrum, ID

04/22/2022

Verified Customer

10

Category: Service

Good service

Very good service and fast too!

Haley B. from Mike White Ford of Coeur d'Alene responded on 04/22/2022 02:48 PM

Leon, thank you for the 5 star review! Good and fast are two things that we always strive for. Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

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