My car died on a Saturday morning and had to be towed. It was brought to Veryls as they have worked on our cars in the past. I went an explained to them on am Monday. It was diagnosed and repaired by Tuesday. I am very appreciative of the time they took to take care of the car.
I am and continue to be a loyal customer.
Thank you

Employees worked with

Jeff Poirier

Becky S.

South Hadley, MA

03/13/2025

Small local owned. Way to go.

Came in with a few different problems and the team did what they could to get me the best price possible lots of communication and hard work and totally friendly. The courtesy rides are very helpful and it feels good when you walk in to the front office and absolutely everybody knows your name

Employees worked with

Jeff Poirier

Tanya S

BECKY S.

South Hadley, MA

2012 Mazda Mazda3

03/13/2025

Verified Customer

Above and beyond

Communication from the steam is fantastic. I had a couple of callbacks keeping me in the loop as far as price and additional issues found once they got inside the engine I had choices. They worked with me to make sure I get the best price possible very polite and fast, and I believe in them.

Employees worked with

Jeff Poirier

Tanya S

MIKE L.

South Hadley, MA

2014 Jeep Wrangler

03/08/2025

Verified Customer

Very helpful, kind, and professional. Thanks again!!

Employees worked with

Jeff Poirier

Corey/Linda B.

Southampton, MA

2020 Ford Escape

03/06/2025

Verified Customer

Service you can trust

Complex repairs are quoted and completed with confidence and straightforward updates. Highest recommendations!

Employees worked with

Jeff Poirier

MIKE D.

Holyoke, MA

1999 Cadillac DeVille

02/27/2025

Verified Customer

Engine-bay electrical issue

Veryl's Automotive Services is one of the best small-business retail operations I've ever experienced. Jeff Poirier and his excellent team have been helping me for several years and it's time I said so publicly.

This was a battery issue in an older vehicle, one in which spending resources chasing down problems must be weighed against the limited value of the car. Jeff (and his team) respect this reality while striving to fix the flaw. This is great customer service and my car is ready to go, 48 hours after asking for help (triage is another strong attribute). Veryl's is good business and I'm grateful for their service!

Employees worked with

Jeff Poirier

Tanya S

Verified Customer

Granby, MA

2019 Hyundai Elantra

02/22/2025

Verified Customer

Very pleased. I have been a customer of Veryl’s for many years and have always been very satisfied with.

Veryl’s is a wonderful automotive garage to do business. They are professional, knowledgeable, and very concerned about client time schedule. I would highly recommend their services.

Employees worked with

Jeff Poirier

THERESA W.

South Hadley, MA

2017 Ford F-150

02/19/2025

Verified Customer

Excellent service you can trust

Excellent service you can trust, I will never go anywhere else.

Employees worked with

Jeff Poirier

MARIE T.

South Hadley, MA

2022 Chevrolet Bolt EUV

01/24/2025

Verified Customer

Our trusted mechanics for 16 years

We have trusted the mechanics at Veryl’s with all of our cars for the last 16 years. The whole team there is pleasant and helpful. We highly recommend them.

Employees worked with

Jeff Poirier

ADAM S.

Granby, MA

2009 Honda CR-V

01/23/2025

Verified Customer

The Highest Quality Customer Service in 413

I recently had an outstanding experience at Veryl's Automotive in South Hadley, MA. They expertly diagnosed and repaired a troublesome defroster issue and an oxygen sensor problem, all while completing a routine inspection. Jeff was especially amazing—he provided top-notch customer service, keeping me informed every step of the way and ensuring everything was handled with care and precision. It’s clear the team at Veryl's takes pride in their work, and I couldn’t be happier with the results. If you're looking for reliable, high-quality automotive care in the 413 area, I highly recommend Veryl's Automotive

Employees worked with

Jeff Poirier

KAY K.

South Hadley, MA

2017 Buick Encore

01/14/2025

Verified Customer

Call Ahead if you can

Calling ahead helped because there were two cancellations so I could get everything that
I needed done while I waited. Inspection, oil change, new battery, and new windshield wiper.
Now I'm good to go! Thanks, Veryl's.

Employees worked with

Justin L

Jeff Poirier

JOANN W.

South Hadley, MA

2016 Nissan JUKE

01/13/2025

Verified Customer

Oil change and new tires for juke

Quote was way off but service was great!

Employees worked with

Jeff Poirier

SCOTT/JACKIE H.

South Hadley, MA

2012 Honda Accord Cpe

01/02/2025

Verified Customer

Great Job by the Team at Veryls....!

They were able to complete the oil change and schedule a future appointment for me, as they get booked very quickly.

Employees worked with

Jeff Poirier

SARAH/JONATHAN B.

West Springfield, MA

2014 Subaru XV Crosstrek

01/01/2025

Verified Customer

Veryl's Does it Again!

My car had made a clicking sound a few years ago when making turns. I told Jeff about it when I was at Veryl's and he took a look at it. He said it was fine for now, but to keep an eye on it and when it got louder/more frequent to bring it back in. Almost three years later it was louder/more frequent so I brought it back in and they fixed it quickly.

That's what I like about Veryl's - they are honest and never try to do extra work to pad the bill. We have been coming to Veryl's for 10+ years now and plan to with all our car needs

Employees worked with

Jeff Poirier

MIKE/SALLIE A.

South Hadley, MA

2015 Subaru Forester

12/28/2024

Verified Customer

Quick fix to a grinding problem

I had an appointment for scheduled routine service on my Subaru but a grinding noise had developed since my last visit. At previous time, brakes had been serviced. Since then a grinding and squealing occurred when brakes were used.
Jeff didn’t explain; he said it would be fixed … new pads, new rotors. And when I tried to pay, “No charge”.
I don’t see that attitude at many places.

Employees worked with

Jeff Poirier

KATHLEEN B.

South Hadley, MA

2019 Hyundai Santa Fe

12/24/2024

Verified Customer

Sticker and oil change.

Very friendly and comfortable waiting room and greeting. They explained in detail what additional work was recommended.

Employees worked with

Jeff Poirier

JOHN C.

Ludlow, MA

2016 Toyota RAV4

12/24/2024

Verified Customer

Rob and Jeff were awesome got my car in quickly and Justin was great too setting-up the appointment

Everyone was great

Employees worked with

Jeff Poirier

JACK G.

Granby, MA

2018 Buick LaCrosse

12/20/2024

Verified Customer

1st time mechanical work at Veryl's

Work was done / completed in a timely fashion...as was promised!( which allowed me to schedule drop off & pick up without any concerns) I was also promised the work would be rechecked & reevaluated the next time I would be stopping by Veryl's.
And appreciated all the correspondence which kept me informed...and, a pleasant, friendly staff to deal with..thank you

Employees worked with

Justin L

Jeff Poirier

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