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Jessica D

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 reviews)
100

YS
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Yolanda S.
Albuquerque, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2026
verified customerVerified Customer
10
My one and only car,
Went there with car heating up, they took care of the problem, hardly no wait time, couldn’t be happier,! My hero’s,!
Billy B. from Alternative Automotive Repair responded on 08/23/2026 09:38 AM

It’s always a relief to have the car cooling down instead of heating up, isn’t it? We’re glad to hear that we could jump in and save the day like auto superheroes. Quick service and happy customers is what we aim for; it's almost like we have superpowers! Looking forward to keeping your Cruze in top shape for many miles to come.

Employees worked with

SR
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Stephanie R.
Albuquerque, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2026
verified customerVerified Customer
10
Wonderful Service
Excellent communication (thanks Jessica and Billy). I love having a trusted place to take my car. I have convinced my husband to start coming here too. Honest, reliable, experienced. Thank you.
Billy B. from Alternative Automotive Repair responded on 08/23/2026 09:38 AM

It's fantastic to hear that you're enjoying the communication from Jessica and Billy! Having a trusted place for your Stelvio can feel like finding a secret stash of chocolate—so good! We're delighted that you've paved the way for your husband to join the family here as well. Honesty and reliability are our cornerstones, and it's great to know you appreciate it. We look forward to keeping your Stelvio running smoothly for many more adventures!

Employees worked with

MD
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Melissa D.
Albuquerque, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2026
verified customerVerified Customer
10
Computer issues
Amazing service, great prices and friendly staff. Will take my future repairs to them with out any hesitation
Billy B. from Alternative Automotive Repair responded on 08/18/2026 09:38 AM

We're glad to hear that you had such a positive experience with us! It sounds like your Murano is in good hands with our team. We're always here to provide you with amazing service, great prices, and the friendly atmosphere you deserve. Looking forward to keeping that Murano running smoothly for all your future adventures!

Employees worked with

Verified Customer
Albuquerque, NM
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2026
verified customerVerified Customer
9
Review
Great customer service and mechanical service
Billy B. from Alternative Automotive Repair responded on 08/15/2026 09:40 AM

We're glad to hear that you enjoyed both our customer service and mechanical service! It's always our goal to keep everything running smoothly, both for your vehicle and your experience with us. If there's anything we can do to bump that rating up to a five-star experience next time, just let us know. Safe travels in your Escape!

Employees worked with

JA
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James A.
Albuquerque, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2026
verified customerVerified Customer
10
Excellent work AND service! Great team!
I had great experiences with AA servicing my beloved 1994 truck on a few issues. I was always kept informed as to what was what and everyone was pleasant and always took care of what needed to be done.
Great team! Excellent customer service which is especially appreciate in these “times.”
Billy B. from Alternative Automotive Repair responded on 08/11/2026 09:37 AM

We’re glad to hear that your 1994 F-150 is in good hands with us! It sounds like it has some stories to tell. We pride ourselves on keeping our customers in the loop, and we’re pleased to know you found our team pleasant and attentive. Navigating through these “times” can be tricky, and we’re here to make car repairs feel a bit easier. Here’s to more smooth rides ahead!

Employees worked with

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Brittany S.
Rio Rancho, NM
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/01/2026
verified customerVerified Customer
9
Reliable and trustworthy!
Took time to make sure they went over everything I wanted to get checked out. Very kind and helpful employees all around. I had some issues with my dealership and AAR made sure I saw what was wrong with my car and not just telling me. Really appreciated it!!
Billy B. from Alternative Automotive Repair responded on 08/01/2026 08:37 AM

It sounds like your experience with us was a pleasant one! We're glad our team could provide you with a thorough look under the hood of your XC70 and help you understand the issues at hand. Who knew car repairs could come with a side of kindness? If you have any further concerns or just want to chat about all things automotive, feel free to drop by. Safe travels!


YS
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Yolanda S.
Albuquerque, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2026
verified customerVerified Customer
10
Good service
I called for an oil change ,, they were able to take me right away, waiting room was nice n cool and offered me some water as I waited, I will visit them again with that kind of service and probably make them my forever mechanic,🙏🏼
Billy B. from Alternative Automotive Repair responded on 07/16/2026 09:40 AM

We appreciate you taking the time to share your experience! It sounds like we nailed the oil change service and provided a comfortable waiting environment—who doesn’t love a cool place to hang out while their car gets pampered? We’re excited to hear that you're considering us for your future automotive needs. Here’s to many more smooth rides in your Cruze!

Employees worked with

AB
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Abram B.
Albuquerque, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2026
verified customerVerified Customer
10
Very Good
I came in for a check engine light and there still doing job but going to get done payment was great and fair.
Billy B. from Alternative Automotive Repair responded on 07/03/2026 06:25 PM

We appreciate your feedback and are delighted to hear that you're satisfied with both our service and pricing. It sounds like your Renegade is in good hands, and we're working hard to keep that check engine light a mere memory. If you have any more questions or need assistance, feel free to reach out. Safe travels on the road ahead!

Billy B. from Alternative Automotive Repair responded on 07/15/2026 03:45 PM

Thank you for allowing us to get you taken care of we greatly appreciate you :)

Employees worked with

MS
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Mike S.
Rio Rancho, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2026
10
Vehicle services
I recently had my Alpha Romeo serviced at Alternative Automotive Repair. I couldn’t be more pleased with the experience. From the moment I arrived, the staff was professional, courteous, and genuinely committed to providing excellent customer service. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed the service in a timely manner.

The quality of the work was exceptional, and my vehicle is running great. It’s refreshing to find a service team that values honesty, professionalism, and customer satisfaction. I highly recommend this business to anyone looking for reliable vehicle service. Thank you for an outstanding job—I will definitely be returning for future maintenance and repairs!
Billy B. from Alternative Automotive Repair responded on 06/25/2026 09:42 AM

It’s always energizing to hear about a happy experience, especially with a fine machine like an Alfa Romeo! We take pride in our team’s commitment to professionalism and clear communication, so we're glad to know you felt well taken care of. It would seem your car is running great, which is music to our ears—we aim for them to hum like a well-tuned engine! Your recommendation means a lot to us; it’s our way of trying to keep the automotive world spinning smoothly. Here’s to many more miles ahead, and we look forward to being there for your future maintenance and repairs!

Employees worked with

MS
Mike S.
Rio Rancho, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2026
verified customerVerified Customer
10
Outstanding Service!
I recently had my Alpha Romeo serviced at Alternative Automotive Repair. I couldn’t be more pleased with the experience. From the moment I arrived, the staff was professional, courteous, and genuinely committed to providing excellent customer service. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed the service in a timely manner.

The quality of the work was exceptional, and my vehicle is running great. It’s refreshing to find a service team that values honesty, professionalism, and customer satisfaction. I highly recommend this business to anyone looking for reliable vehicle service. Thank you for an outstanding job—I will definitely be returning for future maintenance and repairs!
Billy B. from Alternative Automotive Repair responded on 06/24/2026 02:02 PM

We appreciate you taking the time to share your experience with us. It sounds like your Alfa Romeo is in tip-top shape and ready to hit the road again! Our team always aims to deliver service that's not just good, but exceptional—much like your car deserves. We're glad to hear that our commitment to honesty and professionalism made a difference for you. We’ll be ready and waiting for your next maintenance adventure and hope you have many smooth rides in between!

Employees worked with
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