JW

Justin Wilson

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 reviews)
100

AS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2025
verified customerVerified Customer
10
Fast n friendly service
Had great service looked up report on my car after servicing my tire rotation came back n a hour n did a couple of more jobs on my car they were very professional about the whole deal will recommend them to other people thanks
Justin W. from Safe Auto Repair Baytown responded on 11/09/2025 09:42 AM

It's fantastic to hear that you had such a smooth experience with us! It sounds like we not only got your tires back in line but also tackled a few more tasks while we were at it—talk about a multitasking pit crew! We're glad to know you found our service professional and worthwhile. Word of mouth is the best compliment, and we appreciate your recommendations. Here's to keeping those wheels turning smoothly!

Employees worked with

AC
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Annette C.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2025
verified customerVerified Customer
10
PROFESSIONAL AND OUTSTANDING CUSTOMER SERVICE
I took my car in for when at a stop going to accelerate the vehicle shakes as well as vibration when the a/c is turned on. During inspection, the engine mount needed to be replaced as well as the drive belt. I was appalled when a video was sent to me to explain the issue. The staff very friendly, professional and service was quick. They also provided a car loaner for my convenience. THANK YOU SAR, I will definitely pass the word on your facility and will be back for any other issues in the future.
Justin W. from Safe Auto Repair Baytown responded on 10/21/2025 09:40 AM

We appreciate you taking the time to share your experience! It sounds like our team had quite the repair party going on with your car, and we’re glad we could help settle the vibrations and get things running smoothly again. A video explanation is our way of saying, "Hey, look at this engine drama!" We're delighted you found our staff friendly and professional. A loaner car is just part of our service; after all, we wouldn't want you to feel like you’re wandering the streets like a lost traveler. We look forward to keeping your vehicle in tip-top shape next time you swing by. Safe travels on the road ahead!

Employees worked with

DH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2025
verified customerVerified Customer
10
I was in big trouble
I had failed to do good maintenance on my beautiful paid off perfect truck. Then I heard a noise nobody wants to hear. I went to the mechanic’s I gone to a long time ago and they said they couldn’t help me. They told me what I needed. But they said you’ll have to find someone else. Not everyone does the type of fix my truck needed. The lady in the office knew I was in trouble and phoned a friend. Safe Auto repair. They told her to send me over. They saved my truck. They had a loaner car I used. I had my truck back by the end of the next day. Purring like a kitten. These are top notch mechanics. They can do regular maintenance. Yes I’ll be using them I promise. And they can do emergency surgery on a vehicle in need.
If there are single women reading this. This is a trustworthy place. If you’re a big man with a big old truck. They’ll look after your vehicle as well. These are good people. They do outstanding work.
Justin W. from Safe Auto Repair Baytown responded on 10/21/2025 09:40 AM

It sounds like your truck is back in tip-top shape and ready to hit the open road again! We're glad to hear that you had a great experience with us, and it seems like our emergency surgery skills came in handy. It's true that whether you're a solo traveler or the proud driver of a hefty truck, we strive to provide top-notch care for every vehicle that rolls through our doors. Our team genuinely appreciates your trust, and we're here whenever your truck needs a little TLC or a more serious intervention. Happy driving!

Employees worked with

RW
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Robert W.
Crosby, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2025
verified customerVerified Customer
10
Transmission diagnostic.Explain options.rebuilt or used.r
Transmission diagnostic. Needs replacement. Was given option of new-rebuilt or used transmission
Or could flush transmission
Justin W. from Safe Auto Repair Baytown responded on 10/14/2025 09:40 AM

We appreciate you taking the time to share your experience with us. It sounds like we provided quite the menu of options for your transmission situation—like a car care buffet! Whether going for a new, rebuilt, or used transmission, we aim to help you make the best choice for your needs. If you have any questions about those options or just want to chat more about your car, feel free to reach out. We're here to help keep you rolling smoothly!

Employees worked with
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