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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / KEVIN J HEERSPINK
KH

KEVIN J HEERSPINK

Service Advisor
Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

Reviews of KEVIN J HEERSPINK

KK
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Kelvin K.
Bellingham, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff
I took my car in servicing and met Kevin at the service desk, he was so kind and friendly. He found the cause of the problem and quickly set up an appointment date to resolve the issues. Finally, the problem was solved. Excellent service! I’ll definitely recommend Rairdon’s Hyundai of Bellingham.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/26/2019 10:12 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
PA
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Peter A.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They take care of Business
Everything was done very well
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/24/2019 11:43 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
FC
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Fred C.
Bellingham, WA
2016 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
hyundai oil change
connect with customers when they hit the door,
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/23/2019 11:24 AM

“ It’s unfortunate the service did not meet your expectations.  We continue to strive and improve everyday, however if we are unable to meet your expectations, visiting your selling dealer is another option."

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CH
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Cindy H.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people and service!
I always find everyone very helpful. Thanks!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/18/2019 06:24 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
KE
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Kathleen E.
Bellingham, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service department greeter was very helpful, thorough and cheerful to work with. He answered all my questions and took care of everything efficiently.
Good experience coming in for the Recall and oil change. He answered all my questions and took care of everything efficiently and took care of everything efficiently
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/17/2019 07:09 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
TK
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Thomas K.
Bellingham, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, Kind and Service with a heart!
Great Service,honest and to the point, Everyone was awesome, Especially Chad, who continues to answer any question i have.
It is so wonderful to still see this kind of elevated customer service. They should be proud of themselves as i am in telling others to go there!
Thank you so very much Guys!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/16/2019 06:55 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
JW
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Jennifer W.
Bellingham, WA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super fast!
So convenient to book the service appointment online. And it was super fast! Great communication and genuinely nice service guy.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/15/2019 04:22 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Lynden, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service manager
The service manager is extremely efficient and very nice to work with.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/14/2019 06:57 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Bellingham, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Kevin is always friendly and gives me an approximate time for the job.
would like to see some bottled water and choice of coffee OR water/tea.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/10/2019 07:35 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Bellingham, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service for sonata was great
Very friendly staff.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/10/2019 07:34 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Maple Falls, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people!
Make sure you have time but they have a comfortable waiting area and the people are great!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/09/2019 01:49 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Bellingham, WA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Efficient, friendly, and quick turnaround!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/09/2019 07:26 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
AC
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Arlene C.
Bellingham, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Calibration of front window - Tucson 2016
Took less time than expected. Very clean windshield. Very happy! I recommend the service, but disappointed in my 2016 Tucson as compared to my 2005 that I had for 11 years.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/08/2019 07:01 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
CB
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Carol B.
Bellingham, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
As always, both my car and me were treated very well. I love my car and her service providers! They rock...
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/04/2019 01:45 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
RM
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Rajeev M.
Bellingham, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly and speedy same day service
Whether buying a car from here, or having service done, the motto of the staff seems to be positive energy and helpfulness which is much appreciated.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/03/2019 07:27 AM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
MP
gravatar
Monica P.
Bellingham, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service writer is honest and efficient.
This was my 2nd service for the Tucson. Same service agent each time. Great service. Friendly.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/02/2019 07:17 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
DH
gravatar
Diane H.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service by Chad and Keun
I tried the Honda and Kia Crossover before I went to Hyundai to check out the Santa Fe which turned out to be over my price range. Chad suggessted I try the 2018 Tucson. I had my mind set on the Santa Fe because my brother owns one but once I tried the Tucson I changed my mind. Thanks to Chad and Keun they worked the numbers and we managed to get to my price out the door.

After dealing with the Honda and Kia staff, dealing with Chad and Keun was such a pleasant surprise. They both were so helpful in showing me all the "goodies" on the Tucson. Rairdon's Hyundai in Bellingham, WA is a smaller operation than the Honda and Kia dearlers and so it was so much easier dealing with Chad, Manager of Sales and Keun, who made the decision re final pricing. With Honda and Kia you dealt only with a salesman and then the salesman walk off to some office to talk to the manager re pricing. With Rairdon's both Chad and Keun worked with me re the pricing and which vehicle I should purchase.

They took my 2008 Hyundai Van in on trade which was good for me as I did not want to sell it myself.

I would also say how great Kevin in Service is. He has always been helpful when I took my 2008 Hyundai in for servicing.

I can't say enough good things about dealing with Chad, Keun and Kevin. Five star rating!!!!!!!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/02/2019 07:16 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
PM
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Patricia M.
Blaine, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Friendly and fast
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/27/2018 07:18 AM

“Thank you for taking the time to fill out our survey”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
CR
gravatar
Clarissa R.
Bellingham, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service manager listens to his customers and follows through
Kevin has been very receptive to my requests and follows though.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/22/2018 10:39 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
KH
KEVIN J HEERSPINK
Service Advisor
CB
gravatar
Charmain B.
Bellingham, WA
2012 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pissed me off
Okay
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/27/2018 07:17 AM

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. “

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
CL
CODY M LANGE
KH
KEVIN J HEERSPINK
Service Advisor
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